Setting up Orbi RBR50 for the first time, using the app. Everything goes well. I get to the "Up and running! Your orbit is now configured" screen, click the "Next" button, and a message box appears that says "Something went wrong. Please try again.", along with a Retry button. Clicking the Retry button leads to a "Loading..." message, but then the same "Something went wrong..." message comes up again, so now I'm stuck in a loop. The Orbi### network appears in my list of networks, but there is no connection to the internet.
I can see the connection to the Orbi in the modem admin page, so there doesn't see to be an issue with the connection to the modem. I've reset both the modem and the Orbi several times, and tried a new ethernet cable, but with the same results.
Has anybody had this issue? Can anybody provide a solution or suggestions? Thanks!
