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Trying to install latest update for Netgear Genie Version2.4.52 and it rejects saying missing file. See attachment. Should I totally uninstall and start all over Thanks for your help.
> [...] it rejects saying missing file. See attachment.
Looking at your picture, I thought that those three odd characters were zeros, but, when I tried it myself, I saw that they were boxes, possibly: ADVAPIPK<box><box><box>.DLL
> [...] get 4 error messages claiming missing .DLL files.
And the other three were, apparently (merely), ".DLL", so probably also invalid. The installer appears to be corrupt. Just more typical Netgear quality control, apparently.
Tried running the installer with "Admin" privileges?
By the way, Alt+PrintScreen would give you smaller images without the background. I was about to embed the picture in the forum, but decided that it would be too big.
> [...] it rejects saying missing file. See attachment.
Looking at your picture, I thought that those three odd characters were zeros, but, when I tried it myself, I saw that they were boxes, possibly: ADVAPIPK<box><box><box>.DLL
> [...] get 4 error messages claiming missing .DLL files.
And the other three were, apparently (merely), ".DLL", so probably also invalid. The installer appears to be corrupt. Just more typical Netgear quality control, apparently.
> Same issue here. 3 .DLL errors with the 4th being ADVAPIPK.DLL not > found.
Except that it's not "ADVAPIPK.DLL", it's "ADVAPIPK<junk>.DLL", where <junk> seems to be three unprintable characters. There does seem to be an "advapi32.dll" in the real world, but that proves little. There's even less evidence as to what the three ".DLL" instances should have been.
You have to wonder at the organizational talent in a company which must still have dozens of paying victims, and can manage to post an application kit like this with no actual testing of that kit. It's remarkable.
And, speaking of versions, why does this kit have a version-free name like "NETGEARGenie-install.exe"? Firmware kit file names include version information; why not application program kit file names?
Tks for the advice about alt + print for creating screen images....I used to use that alot when I was working...but forgot about it since I retired. Shall give it a try.
I ended up doing a firmware update and then a factory reset on my router. I was then able to reinstall the Genie software. I got the router configured how I want and can finally remove the Genie software entirely. I recommend not using it and sticking with the web admin console.
Parental features were the reason I was trying to install the Genie. I had set everything up: Schedule as well as blacklists and then reformatted my system last month (as well as renamed it). New IP, new PC name and Genie was blocking everything on my system.
I'm now using OpenDNS and DHCP schedule instead of any of the parental controls directly from the Netgear router.
Disney Circle? Egad no I won't be enabling that anywhere near my network.
The lack of help from Netgear on top of all of this has me no longer recommending their products on any level. Will be upgrading everything to Ubiquiti this spring/summer and selling off the Netgear.
Yes after much more research online I choose to take no more action concerning this version update to NetGear .Perhaps it was not a valid update and m/b more of a malicious file and shall just wait out any valid updates to NetGear versions I may receive in the future. I trust that my Bitdefender Total Security 2018 software application and all it's Active Protection Features/settings will take care of me to a far greater extent than what a NetGear Genie update version may offer me....because I feel confident that My ExpressVPN app is the 2nd layer of security for my access to the Net..I read alot of info that is reccomending removing NetGear Genie app for various security reasons but I have reviewed my NG Genie settings & feel secure that it is not a security risk for me.Thank you everyone who reponded to my querie.
