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Trying to update firmware on a Mac WITHOUT USING A PHONE APP.
Can download the file
R6120-V1.0.0.46.img
Can't get any farther.
The file doesn't open when double clicked. The Notes the come with it are just a link to download the same file again. None of the instructions I've found elsewhere on the Netgear site seem to be of any use. The NETGEAR USB Control center just gives an empty greyed out window and a popup that says
"Installation is incomplete! Please install again" (which it has been saying since initial set-up).
Anyone have a link to working instructions or any hints on what to do?
> The file doesn't open when double clicked. [...]
That's not how it's done. Normally, at this point, I'd suggest reading the Release Notes file for instructions, but...
> [...] The Notes the come with it are just a link to download the same > file again. [...]
Those Release Notes are worse than usual (and usual is none too good). Typically, the Release Notes file will include actual instructions.
Visit http://netgear.com/support , put in your model number, and look for Documentation. Get the User Manual. Look for "Update the Firmware of the Router" and "Manually Upload New Firmware and Update the Router".
Ignore the part about ".chk", and pretend that it said ".img". (The hits just keep on coming...)
> [...] None of the instructions I've found elsewhere on the Netgear > site seem to be of any use. [...]
The non-psychics in your audience may have little idea of where you might have looked, or what you might have found there.
> The file doesn't open when double clicked. [...]
That's not how it's done. Normally, at this point, I'd suggest reading the Release Notes file for instructions, but...
> [...] The Notes the come with it are just a link to download the same > file again. [...]
Those Release Notes are worse than usual (and usual is none too good). Typically, the Release Notes file will include actual instructions.
Visit http://netgear.com/support , put in your model number, and look for Documentation. Get the User Manual. Look for "Update the Firmware of the Router" and "Manually Upload New Firmware and Update the Router".
Ignore the part about ".chk", and pretend that it said ".img". (The hits just keep on coming...)
> [...] None of the instructions I've found elsewhere on the Netgear > site seem to be of any use. [...]
The non-psychics in your audience may have little idea of where you might have looked, or what you might have found there.
