× NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Orbi WiFi 7 RBE973
Reply

Keep me signed in - not working

Michael_Oz
Luminary

Keep me signed in - not working

I click this option every time I sign in, yet I keep having to sign in.

There are a bunch of cookies for a range of netgear.com addresses, so it doesn't look like cookies are blocked, so I presume the expiry is set low??

If you tell me what cookie is used for this I can look it up.

support logon.JPG

 

Message 1 of 6
Retired_Member
Not applicable

Re: Keep me signed in - not working

Hi @Michael_Oz , you might want to check, whether your browser is cleaning all cookies and site data when it is closed. In Firefox for example you go to /Settings/Privacy&Security/CookiesAndSiteData. If the box "Delete cookies and site data when firefox is closed" is checked you might have found the culprit. With other browsers it is similar.

Kind regards

Message 2 of 6
Michael_Oz
Luminary

Re: Keep me signed in - not working

I don't close my browsers often, certainly did not close them when I noticed this.

Message 3 of 6
Michael_Oz
Luminary

Re: Keep me signed in - not working

If the webmasters can tell me which cookie you use to track this I can check it.

Message 4 of 6
antinode
Guru

Re: Keep me signed in - not working

> I don't close my browsers often, certainly did not close them when I
> noticed this.

 

   Same here.  The lifetime is certainly not longer than 24h.

 

      https://community.netgear.com/t5/x/x/m-p/1611229


      https://community.netgear.com/t5/x/x/m-p/1667522#M524

Message 5 of 6
Michael_Oz
Luminary

Re: Keep me signed in - not working

Looking at cookies, if you check the box, this cookie is created with 24h expiry.

Host: community.netgear.com Name: LithiumUserInfo

So not much of 'keep' happening.

Message 6 of 6
Discussion stats
  • 5 replies
  • 1603 views
  • 0 kudos
  • 3 in conversation
Announcements

Orbi WiFi 7