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China
1 Topic
Support in China
Hi, I live in Shanghai, China and recently bought a R7000 here in China. After unwrapping and connecting it asked for a firmware update, which I started. After that I never get in contact with it again. I'm not an expert but a nerdy friend had it over and said it's completely bricked. No contact at all. So, reported it online, got a case number and everything, but I have to call support in China for further action. Not speaking a work of Chinese I'm kind of stuck. Quiestion: anyone know if there is an English speaking Netgear support channel in China? Can I take it somewhere else? My friend is really nerdy (20+ years of experience in computer and network business) and he has given up on it :(Solved7.7KViews0likes14Comments