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Disk Tray
3 TopicsNew HDDs (as of 2016) have 2 instead of 3 screwholes on left and right side, problem with disk trays
We just upgraded our RN 104 with 2 new 8 TB disks: Seagate Archive HDD v2 8TB, SATA 6Gb/s (ST8000AS0002) They are working fine, but I was having problems fixing them to the disk tray. New HDDs seem not anymore to be fitted with the middle screw hole on the sides, where a nozzle of the plastic tray of the RN104 should fit in. In some FAQ here I found the advice to remove the plastic part of the tray and fix the disk(s) with screws. Actually I would have been able to mount only two screws at the bottom side, where screwholes from the tray and the disk matched. But I did not have matching screws in my PC screws box, they were all either too long or having the wrong thread. So I fixed them without screws. After taking the plastic part out of the tray, I removed the two nozzles using a knife with serrated blade, leaving a very small bump, put the plastic part back in and fixed the disk. It is very firm and quiet in the tray now.Updated disk tray availabliity
The new Readynas models have a new disk tray that is able to accommodate some of the new 8 and 10tb disks. There has been a quiet request by StephenB in 2015 for these to be made available to owners of other Readynas models, but as far as I can see it is not possible to obtain them. I seem to be unable to access email support anymore so I haven't been able to ask support. i think most users who want to use these disks would be prepared to pay for the newer trays. I have seen other users obtaining replacement trays via accessory RMA, so presumably it is possible to get these. Please would Netgear make them available.