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Front USB
1 TopicFront Panel USB causes immediate power loss
This is very odd. I have submitted a case as my unit is under warrenty, but the response was basically "just don't do that". Unit: RN314 Accessory: Seagate Hard Drive with USB3 Cable (Type A to Type B Micro) My usualy routine for Weekly Backups is to connect the USB cable to the NAS first then to the Seagate, then connect the power to the Seagate, then press the backup button to launch the backup. This time, havign the flu and not thinking clearly, I grabbed the wrong end of USB cable, the TypeB Micro that should be connected to the Seagate Drive. Just touching that to the USB Port, caused the NAS to immeadately tun off--as if the power cord was pulled. No, i was not pushing, wedging, or jamming it, i was adjusting the cable left and right slightly as to find the right place to push it in. At the time the drive was not actively reading or writing, pressing power brought it back up with no errors or messages. I then used the correct end of the USB cable, touched it, ajusted to find the slot and push it in. Nothing odd happened. I pulled it out, use the other end again and just as I touched it to the port, the NAS lost power again. This seems like a design flaw. Yes, I will make sure not to touch the wrong end of a cable to the front, but still it shoudl not power off the unit. Can anyone confirm that this is an acutal feature--some kind of protection--or is it flaw and I should ask for a replacement drive.3.2KViews0likes5Comments