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4 TopicsCrashplan upgrade problems again
Once again, my Crashplan crashes when trying to perform the automatic upgrade. (This time it's trying to upgrade to crashplan 4.8.) Unfortunately, the reasons for the upgrade failure seem to be different every time. I think I have tried all the solutions that are out there (at least the one's I am able to perform without further explanation), including: - making wget ignote certificates by adding check_certificate = off to /etc/wgetrc - setting JAVACOMMON in /usr/local/crashplan/install.vars to the same path as which java gives me - some other stuff that I can't even remember anymore, after spending hours on this... - I did not fiddle with the 32 vs 64 bit versions as described by TigerRob because I can't imagine that I have a 64-bit version on my old Readynas Ultra 2. This is the pattern I get (in the history tab of the crashplan desktop app): 1/16/17 11:43 AM Downloading a new version of CrashPlan. 1/16/17 11:43 AM Download of upgrade complete - version 1435813200480. 1/16/17 11:43 AM CrashPlan has downloaded an update and will restart momentarily to apply the update. 1/16/17 11:44 AM Installing upgrade - version 1435813200480 1/16/17 11:44 AM Upgrade installed - version 1435813200480 1/16/17 11:44 AM CrashPlan stopped, version 4.7.0, CUID 570660417771667528 I cannot find a logfile with more detailed info about what is failing. Strangely, the newest logs in /usr/local/crashplan/log are from October 2016. I don't understand why no new ones are added. Incidentally, however, the October logs (upgrade.1435813200480_286.1475345985043.log). That log was about this: JAVACOMMON is set: /usr/local/crashplan/jre/bin/java Current Java Version: 1.7 The Current java is not supported. Embedding a supported version. Download JVM from http://download.code42.com/installs/proserver/jre/jre-linux-i$ downloading the JRE using /usr/bin/wget --2016-10-01 14:19:55-- http://download.code42.com/installs/proserver/jre/jre-$ Resolving download.code42.com... 216.17.8.19 Connecting to download.code42.com|216.17.8.19|:80... connected. HTTP request sent, awaiting response... 301 Moved Permanently Location: https://download.code42.com/installs/proserver/jre/jre-linux-i586-1.8$ --2016-10-01 14:19:55-- https://download.code42.com/installs/proserver/jre/jre$ Connecting to download.code42.com|216.17.8.19|:443... connected. ERROR: certificate common name `*.crashplan.com' doesn't match requested host n$ To connect to download.code42.com insecurely, use `--no-check-certificate'. Unable to establish SSL connection. Unable to download JRE from http://download.code42.com/installs/proserver/jre/j$ Starting using /etc/init.d/crashplan... Starting CrashPlan Engine ... Using standard startup OK However, the certificate issue should be solved now. Also, JAVACOMMON is now pointing to /usr/local/bin/java Any suggestions? If only where I might find today's logfiles?2.2KViews0likes2CommentsCrashplan wants Java downgrade to 1.7?
So I'm familiar with this thread: https://community.netgear.com/t5/Backing-up-to-your-ReadyNAS/Crashplan-JRE-update-needed/m-p/985781#M10762, which is about the pain everyone had late last year when CrashPlan released a version that was no longer compatible with Java 1.6. The updates failed, filled up the drive and caused the NAS to stop working properly. Eventually everyone managed to get Java 1.8 on and things were good again. But just in the last few days CrashPlan has stopped backing up, and lo and behold, it's failing to apply updates again. Thankfully the partition isn't full (yet). I looked at its most recent failure log and it seems to be saying it's not compatible with Java 1.8, and it's trying to download 1.7, but failing because it doesn't recognise the https certificate: Thu Mar 31 23:07:10 EST 2016 : Sourcing ../../install.vars... Thu Mar 31 23:07:10 EST 2016 : Found INITDIR=/etc/init.d... ====================================================== Thu Mar 31 23:07:10 EST 2016 : Current CrashPlan Backup Engine: root 3039 1 27 23:05 ? 00:00:34 /usr/local/bin/java -Dfile.encoding=UTF-8 -Dapp=CrashPlanService -DappBaseName=CrashPlan -Xms20m -Xmx1024m -Dsun.net.inetaddr.ttl=300 -Dnetworkaddress.cache.ttl=300 -Dsun.net.inetaddr.negative.ttl=0 -Dnetworkaddress.cache.negative.ttl=0 -Dc42.native.md5.enabled=false -classpath /usr/local/crashplan/lib/com.backup42.desktop.jar:/usr/local/crashplan/lang com.backup42.service.CPService Thu Mar 31 23:07:10 EST 2016 : Stopping using /etc/init.d/crashplan... Stopping CrashPlan Engine ... OK Thu Mar 31 23:07:20 EST 2016 : Ensuring the UpgradeUI is not running. Thu Mar 31 23:07:20 EST 2016 : UpgradeUI is shut down. Thu Mar 31 23:07:20 EST 2016 : JAVACOMMON is set: /usr/local/bin/java Thu Mar 31 23:07:20 EST 2016 : Current Java Version: 1.8 Thu Mar 31 23:07:21 EST 2016: The Current java is not compatible. Embedding a compatible version. Thu Mar 31 23:07:21 EST 2016 : Download JVM from http://download.code42.com/installs/proserver/jre/jre-7-linux-i586.tgz Thu Mar 31 23:07:21 EST 2016 : downloading the JRE using /usr/bin/wget --2016-03-31 23:07:21-- http://download.code42.com/installs/proserver/jre/jre-7-linux-i586.tgz Resolving download.code42.com... 216.17.8.19 Connecting to download.code42.com|216.17.8.19|:80... connected. HTTP request sent, awaiting response... 301 Moved Permanently Location: https://download.code42.com/installs/proserver/jre/jre-7-linux-i586.tgz [following] --2016-03-31 23:07:21-- https://download.code42.com/installs/proserver/jre/jre-7-linux-i586.tgz Connecting to download.code42.com|216.17.8.19|:443... connected. ERROR: cannot verify download.code42.com's certificate, issued by `/C=US/O=thawte, Inc./CN=thawte EV SSL CA - G3': Unable to locally verify the issuer's authority. ERROR: certificate common name `store.code42.com' doesn't match requested host name `download.code42.com'. To connect to download.code42.com insecurely, use `--no-check-certificate'. Unable to establish SSL connection. Thu Mar 31 23:07:22 EST 2016 : Unable to download JRE from http://download.code42.com/installs/proserver/jre/jre-7-linux-i586.tgz; please check network connection Thu Mar 31 23:07:22 EST 2016 : Starting using /etc/init.d/crashplan... Starting CrashPlan Engine ... Using standard startup OK Anyone else getting this issue?5.2KViews0likes5CommentsCrashplan update to 4.6 failing due to Java 1.8
(Sorry for the new thread, I was trying to reply to another similar thread, but it would not post. It would say post is successful but I was unable to see my post.) I am having problems as well. Upgrade to 4.6 is failing due to having Java 1.8 installed. I had to install it when Crashplan released version 4.5 several weeks ago. The log shows as follows: ReadyNAS:/usr/local/crashplan/log# cat upgrade.1435813200460_382.1459956386859.log Wed Apr 6 11:26:29 EDT 2016 : Sourcing ../../install.vars... Wed Apr 6 11:26:29 EDT 2016 : Found INITDIR=/etc/init.d... ====================================================== Wed Apr 6 11:26:29 EDT 2016 : Current CrashPlan Backup Engine: root 26339 1 2 10:55 ? 00:00:47 /usr/local/bin/java -Dfile.encoding=UTF-8 -Dapp=CrashPlanService -DappBaseName=CrashPlan -Xms20m -Xmx1024m -Dsun.net.inetaddr.ttl=300 -Dnetworkaddress.cache.ttl=300 -Dsun.net.inetaddr.negative.ttl=0 -Dnetworkaddress.cache.negative.ttl=0 -Dc42.native.md5.enabled=false -classpath /usr/local/crashplan/lib/com.backup42.desktop.jar:/usr/local/crashplan/lang com.backup42.service.CPService Wed Apr 6 11:26:29 EDT 2016 : Stopping using /etc/init.d/crashplan... Stopping CrashPlan Engine ... OK Wed Apr 6 11:26:39 EDT 2016 : Ensuring the UpgradeUI is not running. Wed Apr 6 11:26:39 EDT 2016 : UpgradeUI is shut down. Wed Apr 6 11:26:39 EDT 2016 : JAVACOMMON is set: /usr/local/bin/java Wed Apr 6 11:26:39 EDT 2016 : Current Java Version: 1.8 Wed Apr 6 11:26:40 EDT 2016: The Current java is not compatible. Embedding a compatible version. Wed Apr 6 11:26:40 EDT 2016 : Download JVM from http://download.code42.com/installs/proserver/jre/jre-7-linux-i586.tgz Wed Apr 6 11:26:40 EDT 2016 : downloading the JRE using /usr/bin/wget wget: Unknown command `eck_certificate' in /root/.wgetrc at line 1. Wed Apr 6 11:26:40 EDT 2016 : Unable to download JRE from http://download.code42.com/installs/proserver/jre/jre-7-linux-i586.tgz; please check network connection Wed Apr 6 11:26:40 EDT 2016 : Starting using /etc/init.d/crashplan... Starting CrashPlan Engine ... Using standard startup OK I read another thread that suggested disabling wget cert verifcation. I tried it, but it didn't work. Basically the thread said to modify my .wgetrc file. But a side note, I did not find a .wgetrc file in my home directory. So i ended up creating one. Also, after i create a .wgetrc file, do I have to bounce my readynas? Anyway help would be greatly appreciated.2.2KViews0likes0Comments