NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Netgear con job
1 Topic
Is Home Netowrk Security Contract BOGUS (FixMyWiFi.Net)??
After having much trouble configuring an EX8000 extender, I was able to contact "fixmywifiext.net and fixmywifi.net" online. After several VERY lengthy chats and email exchanges, I was talked into buying "Home Network Protection" contract for $249.99. It was called the "Diamond" plan. It had nothing specifically to do with the extender, rather is was security for the entire home network. As I understand the way it works, basically Netgear somehow routes ALL my internet traffic through their secure servers so that no other sites can put "rundll" files on my computer and log in whenever I log into my PC. Seems that everything is being "filtered" through Netgear. As I understand it, this service essentially replaces a hardware firewall at my physical location. At the time, it seemed like a good idea and was reasonable for "lifetime" ease of mind. The rub I've had from the outset, is that I cannot see or feel anything. There's no icons, messages, etc. - nothing! Maybe I'm a control freak or something, but I want to SEE something and/or be able to MONITOR what is happening with MY home network. The "invisibility" of the protection is nice, but occasionally I want to "see or feel" SOMETHING!! So, I'm now asking the community if this protection is real? Is it actually there? How do I know? Blind trust?? I don't think so. So I am about to write for the full refund (first 30 days only) if I cannot understand better or see something tangible. Does anyone else have this? Is it real?? I really don't know if I've been conned out of $250 or not.Solved2.8KViews0likes5Comments