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Open Plex
1 Topic
R9000, "Open Plex" is grayed out
I just booted up my new R9000. When I click "enable plex" it recognizes my external hard drive that is connected via USB, but the option to "open plex" remains grayed out. I have tried rebooting the router to no avail. I followed the steps below, but where it says: "Navigate to Hard Drive location and look for Library folder", I don't have this folder. Now I'm stuck... To resolve issue with “Open Plex” button being grayed out after PLEX Media Server is enabled: Unplug the Hard Drive plugged into the R9000 Plug the Hard Drive into your computer. Navigate to the Hard Drive location and look for Library folder. Note: Before deleting the Library folder please go into the folder and make sure that you do not have any media files stored in it as deleting media files will result in those files being lost. Delete the Library folder. Unplug the Hard Drive from your computer and plug it back into your R9000. Launch a web browser from a computer that is connected to the R9000 network. Enter http://www.routerlogin.net in the web browser’s address bar and enter the admin user name and password when prompted. Under the BASIC Tab select "PLEX Media Server" option Click the “Open Plex” and go through the setup process Once the PLEX media server setup is completed you will be able to access your media files from anywhere.Solved6.4KViews1like14Comments