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Power Loss
2 TopicsIssue on power loss / failure - automatically rebooting after manual shutdown
There's an issue on ReadyNas RN202 , firmware 6.9.3 On power loss / failure the NAS is automatically rebooting after manual shutdown. how this issue happens: 1. WakeOnLAN enabled 2. Readynas connected via ethernet port 1 3. power failure from electricity loss or shutdown while the NAS is operating 4. electricity coming back and NAS restarting automatically 5. shuting down the NAS via web interface or double click on power button manually 6. the NAS is rebooting automatically everytime i try to shut it down what i checked: 1. preventing outdside connections coming from the port 9 Wake On LAN: 1.a - searching in the log files any connections of this type 1.b - by disconnecting the ethernet cable after shut down even in these cases, the NAS continues to automatically rebooting after manual shutdown. 2. disabling the WakeOnLAN option if disabled the NAS doesn't reboot automatically. I found the solution but, at this point, I would like to report a technical problem. I do not think the rebooting depends on the Wake on LAN as I have disabled all ports and continues to persist. I also checked log files and there is no access to port 9. Reading some comments I recorded that others have the same problem. They talked about the problem of power failure and somehow the power supply and the NAS were in PowerLoss mode like that of motherboards that restart automatically after such an event. So I tried as the follow: 1. Keep the WakeOnLAN option active 2. Turn off the NAS via the web interface/power on double pressed manually 3. As soon as the NAS turns off, I disconnected the POWER SUPPLY FROM THE ELECTRICAL OUTLET 4. I waited for the classic 20sec to neutralize the residual energy in the circuits. 5. I reconnected the power supply plug to the electrical outlet 6. Leds blinked and after few seconds they turned off and the NAS has not restarted. 7. I turned on the NAS by the power button on the front panel. 8. I opened the web interface and checked if everything was as before (WakeOnLAN still active) 9. I turned off the NAS again from the web interface 10. This time the NAS did not restart itself automatically! problem solved but remains a flaw that I would like to report.960Views0likes2CommentsFront Panel USB causes immediate power loss
This is very odd. I have submitted a case as my unit is under warrenty, but the response was basically "just don't do that". Unit: RN314 Accessory: Seagate Hard Drive with USB3 Cable (Type A to Type B Micro) My usualy routine for Weekly Backups is to connect the USB cable to the NAS first then to the Seagate, then connect the power to the Seagate, then press the backup button to launch the backup. This time, havign the flu and not thinking clearly, I grabbed the wrong end of USB cable, the TypeB Micro that should be connected to the Seagate Drive. Just touching that to the USB Port, caused the NAS to immeadately tun off--as if the power cord was pulled. No, i was not pushing, wedging, or jamming it, i was adjusting the cable left and right slightly as to find the right place to push it in. At the time the drive was not actively reading or writing, pressing power brought it back up with no errors or messages. I then used the correct end of the USB cable, touched it, ajusted to find the slot and push it in. Nothing odd happened. I pulled it out, use the other end again and just as I touched it to the port, the NAS lost power again. This seems like a design flaw. Yes, I will make sure not to touch the wrong end of a cable to the front, but still it shoudl not power off the unit. Can anyone confirm that this is an acutal feature--some kind of protection--or is it flaw and I should ask for a replacement drive.3.2KViews0likes5Comments