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Ring
2 TopicsOrbi and Ring products issues
I recently switched from one router + repeater to the Orbi system. No installation problem. When I first connected my Ring Doorbell and 2 Ring Spotlight cameras, no connection issues. One camera connected to the Router, while the Doorbell and the other camera connected to one satellite each. Motion was detected and reported. Live View worked. All was well. Then I started to notice problems with Live View. If there was no motion detected for a while, then Live View would show a black screen (or could not connect). Motion would restore the Live View for 15-30 minutes. I checked the connected devices, and the Dorrbell and camera connected to the satellites would not show in the list. After motion they would show. The camera connected to the router would always be in the list and show Live View with no issue. Testing further, I turned off the 2 satellites and brought one camera back on the house to be close enough to get a signal. Now all are connected to the Router and I have no Live View issue anymore. Therefore it seems there is a problem when Ring products connect to a satellite. I tried all suggestions mentioned on this forum, no luck. Anybody noticed the same issue? Any solution?Orbi satellite losing connection every few hours - Magenta circle
Every few hours, for no apparent reason, my Orbi satelite gets the magenta LED, i lose connection for a few mins and then it reconnects as if nothing happened. I live in a relatively small 74 sqm appartment and the satelite is less than 5m away from the main Orbi router with only one wall in between them. I've tried everything, including factory resetting both the main router and the satelite. Both are running the latest firmware. I'm really hoping there is something i missed because i ordered my Orbi when i was in Switzerland a few months ago, and now i've had to move to Serbia for work for a year, so returning it (unless i can get it fixed with a local distributor) would probably cost more than buying a new satelite.