NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Unable to connect to internet
2 TopicsUpdated Orbi Router Firmware - now lost WAN access?
I received a banner notification in Orbi App this morning saying new firmware was available so I clicked on the "Update Now" button. It downloaded and installed the firmware, then rebooted. When it came back online I have LAN access and all of my devices are connected but no internet access now (WAN) ?? I unplugged cable modem and Orbi router for 60 secs and plugged cable modem in. After 2-3 mins when cable modem came online I plugged Orbi router back in and waited 2-3 mins for it to come online. No change. All devices connected but still cannot connect to internet??SolvedNighthawk AC1900 Model R7000 Won't connect to internet
Hi - I just purchased a Nighthawk AC1900 Model R7000 and it won't connect to the internet. I have comcast Xfinity triple play, I have the Xfinity Modem/router combo. I have enabled bridge mode so it is no longer sending out a wifi signal. I have powered down the Xfinity Modem/router and reset it- when I connect to the modem via ethernet I am able to connect to the internet. I connected the Nighthawk to the Xfinity Modem/router and then powered it on. The power light, internet light, 2.4 ghz light, 5ghz, light all flash white. I can connect to the Nighthawks wifi signal, but it does not have internet connection. I tried connecting to the nighthawk via ethernet, and it does not have have an internet connection by ethernet either. I called comcast, they told me they couldn't help. How do I get the nighthawk to connect to the internet? I am not tech savvy and I need help!! thank you.Solved111KViews0likes6Comments