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A6210 Upgrade Failure
Products: A6210 WiFi Adapter Neatgear A6210 Genie The Netgear upgrade process failed and I am unable to perform a "manual" upgrade. The consequence is that the Netgear A6210 Genie no longer works, and I am unable to get it to work. Initial symptoms: I received and automated Netgear Genie prompt advising that a later version of the software (or firmware, I can't be certain) was available, and asking me if I wanted to upgrade. I replied "OK" and followed the steps. During the installation cycle, I received the following prompt: I checked for the target folder contained in the "Use source" box above and it does not exist. There are two folders with "NETGEAR A6210 Genie.msi" files on my system: C:\Windows\Downloaded Installations\{2BCF486D-314D-4C87-83F8-56BB24617141} C:\Windows\Downloaded Installations\{D7C2F4A3-B5BD-464A-A453-DE7B3D911FDF} I used "Browse…" to navigate to these files. In both cases, I received a prompt [along the lines of ] "the older version file is not valid…" I searched my system for any other instances of "NETGEAR A6210 Genie.msi". These are the only two. So… the upgrade failed and now the Genie will no longer run. Next Steps 1: I attempted to complete a "manual" upgrade. I downloaded "A6210_v1.0.0.34.zip" and followed the installation process. One of the step in that process is: To properly install adapter software, please remove drivers that were previously installed. To uninstall, go to Start > Programs > NETGEAR A6210 > Uninstall NETGEAR A6210 . I followed this step and now get: Next Steps 2: On the off chance the above message is spurious and the uninstall actually worked, I have attempted to install the upgrade. It repeats the symptoms described under Initial symptoms (above). Current Status: Netgear Genie not working and any attempt to upgrade/fix fails.
