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alerts
5 TopicsUnable to contact SMTP host. Please check your entry. (ReadyNAS NVX / RAIDiator 4.2.30)
I have used a gmail account as my alert destination for years. After recently failing to receive a set of "volume scrubbing" alert that I receive monthly, I tested the email configuration. The test resulted in the "Unable to contact SMTP host. Please check your entry." message. I checked the gmail settings to confirm they were correct. I then switched the alert email account to an iCloud email account, which I configured as a custom email account using the settings provided by Apple. Same test result (Unable to contact SMTP host . . .). I only recently updated to RAIDiator 4.2.30 but can't claim definitely that the email issue coincided with that update. Any help appreciated.Solved5.2KViews0likes4CommentsChanging Alert messages WAC720
Dear, I would like to raise 3 future request regarding WAC720 alert messages. 1. I would like to change the subject of a allert message. The subject is now like: Host: "" IP: "" List of Alarm with Severity "Major" Reported in Last 5 min It would be great to change this is something else, its not clear for us what the problem is when i see this subject. Can we change it in something like: Major error reported on AP"", AP Down in the last 5 min. 2. We would like to see the error message in plaine text in a email. We are unable to read te error message on our smartphone and in we need to save a txt file on our laptop to see what is wrong. This takes to much time. Is it possible to get the attachement as plain text in the mail? 3. We would like to change the priorities for each error. For me it is very important to know when a AP is down, so i would like to put that kind of errors in a major prio, but i dont want to get a messages when a AP discovers their are bad envirements. So we would like to change the errors prioritys.10KViews1like1CommentAny way to turn off power alerts?
Now that all our backup jobs are working properly, our 104 is on a nightly power timer. Is there any way to turn off the daily "The system is shutting down." emails I'm getting now? The check box for this is grayed out: I want to keep getting email alerts but don't need a daily reminder that the power timer is working properly. Any suggestions? Thanks!Solved1.9KViews0likes3CommentsReadyNAS Ultra 2 Plus - Will not save Gmail information for alerts
I have two ReadyNAS Ultra Plus 2's and two ReadyNAS Ultra 2's Three of my units are using the same gmail acct to send alerts. The fourth unit will NOT save the contact information. Under contacts I choose Gmail and enter the information. It says it saves it sometimes, but then depopulates the user and password field. Sometimes it says it cannot contact the SMTP server. The information in the fields is identical to the other three units including the advanced information section. All four units are running FrontView 4.2.27. This issue has persisted for a while through several versions. I had left it set to use it's own "Internal" mail server, but recently I changed ISP's and the "Internal" server no longer works. I do notice one difference on the screens between this unit and the other three. When I click advanced options on the three that work, the "From" box is editable, but on the unit in question the "From" box is populated with the Gmail username when I enter it there and is grayed out. The information in the "From" box is the same as the other three units. When I enter the information and press apply, on the occasions that is says it saved the information, the logs indicate that the contact information was saved, but it is not. It depopulates everything except the "Alert Contacts", "Email Provider" ANY advice would be appreciated - except suggesting that I set gmail to "allow less secure apps" since it is clearly working with the other three units. FizixSolved3.3KViews0likes2Commentscan't send email alerts to more than 2 contacts
I've upgraded several of my customers RN2120 Ready-Nas units to 6.5.1. Now it seems I cannot send email alerts to more than 2 contacts. If I add a third contact, and click send test message and apply, no one gets the email notification but it says "test message sent" If I take out the third contact, and try agin both email contacts get the message. Also, it keeps reverting to the first contact on the list as the sender.2.5KViews0likes2Comments