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crashing
2 TopicsNetgear Genie Still Crashing
Netgear Genie crashes EVERY time it is launched within seconds of running the desktop app (Win7) ... just like myriad other users of this (poor) desktop app: Faulting application name: NETGEARGenie.exe, version: 0.0.0.0, time stamp: 0x501f2662 Faulting module name: SvtNetworkTool.dll, version: 0.0.0.0, time stamp: 0x507d1e59 Exception code: 0xc0000005 Fault offset: 0x000014ad Faulting process id: 0x20c0 Faulting application start time: 0x01d3858bfc9e24b5 Faulting application path: C:\Program Files (x86)\NETGEAR Genie\bin\NETGEARGenie.exe Faulting module path: C:\Program Files (x86)\NETGEAR Genie\bin\SvtNetworkTool.dll Report Id: 3ba65cb5-f17f-11e7-8629-864332c57706 Given the problem has existed for YEARS in various forms, is there any full and complete solution ... yet!!!? Regards, Stephen E Crane.2.8KViews0likes5CommentsGoogle Home and Chromecast
So I got the super orbi crashing and rebooting on the router and satellites. I seemed to have narrowed it down to when working with Google Home. When ever I try to stream something it would prompt an orbi reboot and I would loose wifi for 1-2 min while it boots back up. Sometimes, after the reboot, google home will work fine other times I'll get the message "hmm.. something is wrong try again in a few seconds" which usually prompts me to restart the home itself via unplugging. Just recently (after upgrade to 2.0.0.74) I also noticed that my dropcams have been randomly dissconnecting. That prompted me to check [ipaddress]/debug.htm and I noticed that all my routers and satellites have been randomly restarting (via the uptime counter). Upgrading to 2.1.1.12 still results in crashs and I also notice that I also have the CPU utilization 70%+ as well. Halp?