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1 TopicMy phone (android) just can't connect to router N300 Trek PR2000
Hello, I'm having troubles with connecting my phone to my router (N300 Trek PR2000). I bought this router 3 years ago and it always worked fine until recently, now I'm unable to connect my phone (Huawei P10 lite, under Android). After I enter my NETGEAR password, it leads me to the Genie interface tab where it can't find my router on the list. When I try to connect to the router manually, it cannot connect either. I tried many times restarting the router and my phone, resetting the router and nothing works, Genie cannot find my router on the WAN list of network. I tried to "configure the internet connection myself", but it didn't change anything. I didn't have any problem to connect my computer though, it's only with the phone. Some information about the config: Router information: Router Firmware Version: V1.0.0.09_1.0.1 DHCP Server: On Mode: Wireless Hotspot Internet port MAC Address: C4:04:15:78:B4:51 IP Address: 0.0.0.0 Connection: DHCPClient IP Subnet Mask: 0.0.0.0 Domain Name Server: 0.0.0.0 Hope you can help! Thank you in advance. p582Solved3.8KViews0likes2Comments