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data loss
1 TopicNEW: v6.6.1 = No Apps, and Inactive Volumes
Good Evening Community and NETGEAR Staff - Needless to say at the moment, I am very frustrated; the ONLY thing that consoles me, is that it seems that I am in NO WAY the ONLY person experiencing issues [ I ALWAYS hate doing updates and this proves me right ]... By now this is not anything NEW - my problems start w/ Inactive Volumes, which leads to ALL of MY DATA suddenly *poof* = GONE; which of course explains why there are NO Apps ( PlexMedia, SickRage, VPN, etc... ) nor do I have the ability to ADD any new ones. After the update ( yesterday ) - everything appeared to come up as expected / normal - it wasnt until today when I was attempting to use PlexMedia that I noticed that the system was none responsive, I also attempted to access my shared network drives and saw that it too wasnt working - as I have in the past I decided to reboot the NAS and get it back ONLINE -little did I know that I was signing my own death certificate. After taking a while to shutdown, waiting for a bit and then cold booting the device - I learned that the system is hosed ( honestly I am hoping that its a buggy OS and that everything is safely in there somewhere otherwise WTF! -apologize but honestly frustration is kicking in )... Looking through the logs, ( like many others ) I too see errors about some files affected with a virus which is funny since the anti-virus app was none responsive after the upgrade ( yes I was prepaired for that, after getting the e-mail informing me - however wasnt that supposed to have occured back in the beggining of Jan' 2017 -here we are in Feb a little back dated or delayed -No? -I figured by now it would've been safe to go back into the water -Never learn ). So like everyone else I will do my best to be patient, and if I wind up having to pay for support - then it better come w/ a Guarantee that they will Recover what has clearly been corrupt by a buggy update.