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failer disk 1
1 Topic
Trouble with the disk in tray 1
I have a very strange problem. The disc in Tray 1 will no longer connect. I thought the disk was crashing, or at least the boot sector. After some repair attempts (CHKDSK and so on), I concluded that something was wrong with the drive and I returned it to the factory (warranty). Yesterday I received a new disk (Seagate Ironwolf). Immediately put in tray 1; no reaction. What is going on. The disk in Tray 2 is perfect when I install a disc in Tray 1, the system tries to connect that disk without success. As soon as I remove disk 1 from the tray, it will be re-connected to disk 2. When I start the NAS with the 2 discs, it will not start. When I start the NAS with Disk 2 in Tray 1, I get the "root error" error. I have tried to reinstall the operating system by holding reset button for 5 seconds, no result. I have already tried to reinstall the factory setting, no result with 2 disks in the NAS, as soon as I remove the new disk from Tray 1, the system will only perform the reinstallation for disk 2. Does anyone have any idea. Thank you886Views0likes4Comments