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genie
22 Topics
Unable to sign in to DNS account (There was an error signing in)
I have recently been able to sign into my OpenDNS account in the Parental Controls tab of NETGEAR Genie. It is only a fairly recent problem; last couple of weeks or so. I have an active OpenDNS account which I am able to configure as desired via the OpenDNS portal. But as I am unable to login to my account via NETGEAR Genie it is not receiving any data from my network and my desired OpenDNS parental controls are not being applied. I have tried deleting my previous OpenDNS account and creating a new on several times. I have also uninstalled and reinstalled NETGEAR Genie seevral times. To no avail. I simply continue to receive the message "There was an error signing in, please make sure you're connected to the Internet and try again." I can assure you I am well and truly connected to the internet so have no connectivity issues.Solved3.8KViews1like3CommentsGenie won't connect to OpenDNS for Parental Controls
I get I know there is already a good thread on this subject, but this !@*&($@#*&#& forum app WON'T let me add my question to that thread. So we get a new thread, sorry. I am using the PC version of the Netgear Genie (V2.4.52), trying to set up the Parental Controls. Created a new OpenDNS account using the link within the Genie app. I can go directly to OpenDNS now and login just fine. R7000 router tells me I have the latest Firmware update. (V1.0.9.18_1.2.27) Router has been powered down and up several times (using power cord) Genie app has been closed and re-started several times. Windows Defender settings are set to allow GENIE to access all networks, Private and Public. Still, when I try to sign in to my OpenDNS I get the following "There was an error signing in, please make sure you're connected to the Internet and try again." ???????????????????????????? Please help.Solved12KViews0likes22Comments
Android Genie App
So I have checked the Genie app on Android and IOS. Here is the scenario: I am away from my network and am Remotely Connected over the WAN. Access control is on I click Network Map On IOS, I see the globe, aonnected to the Router, connected to all of the locally connected devices. Yay On Android I see my mobile device, connected to the Globe, connected to the Router. Boo Thus omn Android, I have no control over over local devices when outside the network, making this app pretty useless. Is this a bug, a limitation, a config issue??Solved4.9KViews0likes6CommentsGENIE APP ON IOS AND ANDROID FAILED TO LOGIN
REFER: https://community.netgear.com/t5/Genie/Can-t-login-to-router-via-Genie/m-p/1303462#M6085 Many of us are having issues logging on to Genie App on Netgear Nighthawk X6 R8000. Since there was a firmware upgrade, none of us have been able to login to the app. Basic troubleshooting such as reinstalling the app on ios and android, reset to factory default for the router has been done and yet it still fails. Please someone get onto this topic and solve this issue for us. Screenshot: https://goo.gl/ycQFoDSolved30KViews4likes25CommentsGENIE
my netgear genie software keeps crashing ever since the new update. ive tried going to the other forums but they did not work. ive uninstalled and installed multiple times, ive restarted eveything ...nothing seems to work this is getting really annoying because i use genie alot and now i cant because it keeps crashing. please helpSolved10KViews0likes6Comments
