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installation & upgrade
4 TopicsNighthawk C7100V & APC BX1000M ups and an iMac
Hi- I have a Nighthawk C7100V & APC BX1000M UPS on an iMac. I've plugged the usb cable from the UPS to the modem, so the UPS can signal the computer to shut down during a power outage. I open "smb://readyshare", and see the flash drive plugged into one usb port, but not the UPS in the other port. Is it possible to do this? Otherwise I'll have to get a 12 foot USB extention cable. Thanks for your help, Mike BeacomSolved937Views0likes2CommentsC6300 DNS issue
Modem-router worked perfectly for nine months, until I (unwisely, it turns out) decided to turn it off for a month when I went out of town. When I came back and turned it back on, I found the modem was still getting a signal from the ISP (all lights solid), and the computer (Mac) was still getting a signal from the router (both via ethernet cable and wifi), but the computer was unable to access the internet. Multiple reboots of all components, resetting modem -- nothing helped. Finally I discovered that running a ping test with an IP address was successful, but doing the same with a domain name failed. Hence likely a DNS issue in the modem. Any ideas, suggestions? (A different modem works fine with the same ISP and computer, so the problem is in the Netgear modem.)13KViews0likes9CommentsNo available Firmware for Netgear C3000
I'm having issues with poor connectivity with this combo wifi router. My currect firmware version is V1.01.11, but I've read theres an update available V2.02.08 and nobody seems to have it. My ISP(Time Warner Cable) doesnt have the update so they gave me the # for Netgears techincal support department. I call Netgear and they basically said they dont have it either, nor is it on our support site so "call your ISP back".... GREAT! After speaking to my ISP for the second time, there is no resolve and im stuck with a POS router that i never should've purchased. I know the issue is not my internet connection cause I ran a speed test, which was fine, and its not the brandnew Iphone6. All i know is, Im about ready to sell this POS router and never purchase anything from this company again. To describe the issues, Im constantly getting the wifi disconnecting symbol and getting disconnected for all games that i play on my phone and the videos/Clips are constantly buffering. Does anyone else have this problem?4.4KViews0likes5CommentsHDD shows in C3700 Network map but not available for backup
I have my Netgear C3700 connected to a Toshiba model DWC130 3TB HDD. The HDD shows up in the Netgear genie network map. In ReadyShare Vault app, it shows no backup drive available. I cannot find any guidance on how to resolve this.3KViews0likes3Comments