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Orbi SRR60 Wifi not showing up during setup
I keep trying to set up my orbi router but during the stage of setup where my orbi app is supposed to see the orbi's wifi signal, even though everything has been working as expected until that point, there is no signal to be seen. I've reset my modem and routers countless times and done the setup process all the way through multiple times just for it to stall out at that step, any suggestions would be greatly appreciated.
dnaz_1824
Aug 20, 2022 Place Orbi Pro - WiFi for Small Business
1KViews
0likes
1Comment
Don’t buy Orbi Pro…Buy something else. Anything else…
Don’t buy Orbi Pro…Buy something else. Anything else… I own Orbi Pro with two Pro Satellites. I also own the Orbi Outdoor RBS5OY. Here are my problems and reasons to avoid anything product Netgear manufactures. If your intension is for business. I updated to the recent GA firmware 2.2.2.210. It did not cause any obvious problems on day-1, beyond the normal Orbi known issues (drops, reboots, etc). However, I did notice my ability to transfer large files across my WIFI dropped speed considerably. I have no illusion that WIFI speeds don’t range and fluctuate randomly. I also know interference and other variables can cause problems. But I have historically been able to get 300-500 Mbps tested and validated using INTERNAL LAN TEST NETWORK PERFORMANCE TOOLS, not internet speed checks which are less reliable... I am a 20 year tech worker with extensive knowledge and experience with enterprise network devices, including WIFI and RF products. I know how to tweak and tune my Orbi to insure the most optimal performance. So, why did my speeds drop to 100-200 after applying the recent firmware. I did role back to 2.2.1.210. Factory resets, reboots, full re-configure. Hours wasted… Same result. Slow speeds. I considered rolling back to previous firmware, but you must be using at least 2.2.1.210 to avoid Netgear Orbi automatic updates. And typical Netgear. Silent! Repetitive! Script Kiddy responses. You may think you are interacting with a BOT with template answers. You are ON YOUR OWN! After they get your money. Netgear opened a thread MONTHS ago. Asking Orbi Pro users what features they would like to see. Most Orbi Pro users quickly understood that “PRO” was nothing more than a spin-off of Orbi Consumer version with nearly 90 percent parity. But, we can forgive Netgear. After-all, they are interacting and working with the end-user (that’s you) to build Orbi Pro into something truly business-like, custom built with the user’s input as the driving force. Current Day…Months later….NOTHING WE SUGGESTED has been implemented. They “tried” to use clever tricks such as “VLAN SUPPORT” has been added. But we all quickly learned. It was for ISP and router mode only. As of today, there is little, nearly ZERO difference between Orbi Consumer and Pro versions. Yet, Pro users paid far more to have the “PRO” logo on their product. Netgear advertised another VERY COOL product called Orbi Outdoor RBS5OY. I do have a very large outdoor space. And often I like to stream music and control my smart devices via my smartphone, and maybe do some work outside. So Orbi Outdoor was a GIFT from Netgear, as now my entire outdoor space is covered with great WIFI!!! Thanks Netgear! A true gift! Or…is it a gift with a nasty secret that Netgear has yet to respond. The RBS5OY is based on the Orbi consumer version. Not Pro. Yet, Netgear very openly and loudly claims this RBS5OY is compatible and fully works with Orbi Pro. But is that TRUE???? I have asked Orbi why the firmware for RBS5OY is not aligned with Orbi Pro. The obvious answer is the RBS5OY firmware code is based on Orbi consumer firmware. So, as Orbi Pro receives new updates, promised features, BUG FIXES….as Netgear has released 2 new updates for Orbi Pro….Does anyone notice Orbi Outdoor is not getting those same updates? How does Netgear intend to unify the new features and BUG FIXES and stability and other advertised “Pro” stuff…when you have this third-wheel product they charged you $500 for….that is not running the same firmware? Imagine your car manufacture selling you a performance part for your car. Only they updated your car with fixes and other changes, only to learn your performance part was not updated to work those changes. Does this mean the manufacture is going to fully refund you for an add-on that will not work properly with your updated vehicle? Still, no reply from Netgear about this? But they got your money. Orbi support is widely known to be a joke. You are better and more wise to use Reddit or other methods to solve your problems. Any idea of a business using Orbi Pro and expecting business style support. GOOD LUCK! Considered yourself warned. I am not saying Netgear is the horrible company. I believe Netgear does many great things. Perhaps Orbi Pro was and is more than Netgear can handle. This is not Netgear’s first attempt to get inside the business tech market. But common sense people. How many Netgear products do you see within ANY tech company? For the many users that often complain to this forum. I say this with respect and understanding. STOP!!!!!!! Netgear has already given us the answer. They don’t care! They are not going to follow through with promises. They are not going to improve support! Orbi Pro is NEVER going to be what you want it to be. Go buy something else. Netgear has been responding to all of us since the day Orbi was released. What has changed? They fix one thing…They break another….They promise 5 features….You are lucky if you get one of those features usually a year or longer later…Netgear has a scripted and default response to any problem you have. It “may” be possible they only have 3-4 support people working for them and they heavily rely on a copy/paste response to all questions and problems. I own Orbi Pro. I drank the kooliade. But I also protected myself via a third-party warranty that will allow Orbi to be replaced. I thought I would wait until early 2019 and see what Netgear does. Give them a chance! Be patent, as my parents taught me. But they also taught me to NOT BE A FOOL…. So…Don’t buy Orbi Pro…Buy something else. Anything else… I will live with Orbi for a few more weeks. But I am positive I will need to use that warranty and have Orbi replaced. Perhaps dig a little deeper in my pocket for something TRULLY made for business. Of course, I am open to any response from Netgear. I am a civilize and open-minded person. I believe in fairness and respect and honesty. I am willing to work with Netgear concerning Beta firmware that specifically addresses promised business PRO features. But not allowing myself to be your lab rat….while you continue your course of using consumers as your testing ground for baseline support and stability that SHOULD have already need delivered. As of now…I have a 2-3 year old Gen-1 802.11AC ASUS RT3000 that is faster than this $2000 Orbi Pro…
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Flash008
Jul 29, 2019 Place Orbi Pro - WiFi for Small Business
17KViews
6likes
11Comments
Orbi Pro Ceiling Satelite - Innovation Award Honoree #NetgearCES2019 Day 2
Our #NetgearCES2019 Coverage continues now featuring Orbi Pro Ceiling Satellite. Perfect for those tricky deployments where only PoE+ or an AC power outlet is available. Orbi Pro is particularly useful for large open areas with medium and low density of devices such as warehouses. Learn more about it below. Stay tuned to the NETGEAR Business Community for additional coverage from CES 2019. Let us know what you think of the Orbi Pro Ceiling Satellite. Product Name: Add-on Orbi Pro Ceiling Satellite (SRC60) Model Number: SRC60 Availability: Coming Soon Description: As an honoree for the 2019 CES Innovation Awards in the Smart Home product category, NETGEAR Business’s Orbi Pro Mesh Wi-Fi Ceiling Satellite connects with the Orbi Pro Router or any other Orbi Pro satellite via the patented FastLane3 technology with a dedicated wireless backhaul for environments where wiring is challenging or impossible. Alternatively, in new builds or office expansions where power outlets are unavailable or new AC wiring is cost prohibitive, the Orbi Pro Ceiling can be powered by using ethernet cables with (PoE) utilizing 4x4 MU-MIMO Wi-Fi to cover denser environments. Automatic power and channel management between satellites enable superior roaming, coverage and performance making Orbi Pro the ideal solution for large areas. Performance: Tri-band AC3000 Mesh WiFi Satellite - 2,500 sqft. 1.7gbps wireless backhaul Product Page: Orbi Pro Ceiling Satellite SRC60 Press Release: Orbi Pro Ceiling Satellite Press Release Stay tuned for additional CES 2019 Coverage for Day 1 on this page, and all of our #NetgearCES2019 Coverage https://twitter.com/NETGEAR/status/1083482206998212608
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BretD
Apr 01, 2019 Place Orbi Pro - WiFi for Small Business
9.1KViews
2likes
5Comments
PoE on Orbi Pro
Can POE be used to power the SRK60, and SRS60? The dirctions show how to mount them to the ceiling, but makes no mention of delivering power to the unit. POE Injector maybe? or not compatible with POE to power the unit?
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Cirvin
Jan 15, 2019 Place Orbi Pro - WiFi for Small Business
15KViews
0likes
2Comments
Wired max distance between router and satellite
How far can you hardwire router to satellite? I have about a 200ft run of cat 5e. Does it need POE? Currently I have a Ubiquiti AP hardwired with POE to the Orbi router, but it has no LAN port on AP. So thinking of replaceing with an Orbi Satellite so I can connect a obi200 for Google voice.to a LAN port. Thx.
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ldc50
Oct 24, 2018 Place Orbi Pro - WiFi for Small Business
3.1KViews
0likes
1Comment
SRR60 — Orbi Pro. Sattelite not showing up when logged in from webbrowser, But is visible in app
After struggling to try to re-add the satellite when I thought it has lost its connection to the router without success, I installed the Orbi android app, and there it appears. If I check with a WiFi Analyzer, both the Orbi router and the Satellite shows up, so apparently it is connected to the router. The question is, why does not the satellite show up when I log in to Orbi router from a web browser on my laptop? Have tried Firefox, Internet Explorer and Chrome, the same result there. Router / Satellite Firmware Version V2.1.4.16 This means that I cant trust any information in my router if I login from a laptop using a webbrowser
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Ekiz
Oct 22, 2018 Place Orbi Pro - WiFi for Small Business
3.9KViews
0likes
5Comments
Orbi Pro and BitDefender box2
Hi, I'm thinking about adding the Bitdefender Box 2 on the network and I'm using The Orbi Pro. Is it recommended or not? Has anyone done this before? Are there known issues? Is BitDefender Box 2 compatible with Netgear Armor? Thanks
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Jet441
Sep 11, 2018 Place Orbi Pro - WiFi for Small Business
5KViews
0likes
3Comments
Please explain the three networks
At home I have an Orbi RBK50 system with both WiFi networks activated: - The ”all access network” where each device can access all other device on the network. - The “guest network” where each device can only access the Internet So, for my business I decided to install the Orbi Pro to use the three networks availible according to the marketing information on the Netgear website: - Admin, with access to critical infrastructure - Employee, with no access to critical infrastructure - Guest/Customer, with no access to critical infrastructure and configurable access Well, to my surprise the “Employee” network is not really an employee network where connected device have no access to critical infrastructure, instead the employee network is really the same as a guest network where connected devices have no access to anything but the Internet....or have I missed something? Who has employees that do not require access to a printer or a file server? Am I missing something? Is there a way to configure the employee network so it can be used by employees? ...or did Netgear just screw me with their marketing and delivered the Orbi Pro with three networks: 1. “All access network” 2. “Guest network” 3. “Guest network, with landing page” My guess is that Netgear messed up their engineering and marketing of the Orbi Pro....but I am still hoping for somebody to save my sanity...
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alderud
May 02, 2018 Place Orbi Pro - WiFi for Small Business
5.9KViews
0likes
2Comments
Change from default subnet 192.168.1.* on both router and satelite - how to?
I'm going to install an SRK60 this weekend. I'm new to this kind of mesh system with a router and (a) satelite(s). Reading the documentation, I see that out of the box, the router will be on 192.168.1.1 and 192.168.1.250. If I want to change these to another subset 192.168.2.*, say, router on 192.168.2.2 and satelite on 192.168.2.3, what is the advised operation sequence? I mean, if I change the router from 192.168.1.1 to 192.168.2.2, I guess after rebooting and logging in again, I will not see the satelite with is still on the 192.168.1.* subnet, right? Will I need to connect to it using an ethernet cable? Or will I be able to change both router and satelite in one step and have them both reboot together on the new subnet? Not sure if my question is clear / makes sence :-) ;-) ?
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Jiheffe2
Apr 18, 2018 Place Orbi Pro - WiFi for Small Business
8.1KViews
0likes
2Comments
Orbi Pro Ethernet Backhaul
Hi, Does Orbi Pro now support ethernet backhaul between router and satellite (like Orbi for Home RBK50)? My router and satellite will be located in separate buildings with some distance and thick walls, i.e. they need to be wired together. Best regards, Stefan
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steoli
Apr 09, 2018 Place Orbi Pro - WiFi for Small Business
9.2KViews
0likes
4Comments