NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
metadata
2 Topics
R8000 problem with security gateway.
Hello Help Center, I'm having problems with the (CUJO) security gateway. ARG and Metadata from this gateway are causing continuous MAC changes in my R8000 AC3200 Nighthawk AC3200 Tri-Band WiFi Router which makes the network unstable and almost unusable. I also have the Netgear R4500 which has the same problem. I have contacted them and they are not as familiar with this model as they would like and they are doing research into getting this problem fixed. I am hoping that someone here has the answer / answers so I can assist them in resolving the problem. Any and all help would be gratefully appreciated.Solved3.6KViews0likes3Comments
Restore process needs to work for future firmware updates
I consider it a competitive disadvatage that the restore process for my Netgear wireless R7000 router (and by all indcations, all Netgear routers) require manually reentering configuration information after some firmware updates. Instead, there should be version independent information stored in the backups along with meta data that would allow future update processes to update version independent information (e.g., stored IP addresses of dis/alllowed systems) along with meta data that would indicate during or just prior to the update procedure what feature information that differs between releases must be managed manually, ideally in a way the could be easily digitially captured and/or printed. This would greatly decrease the customer inconvenience after excectuing a 'hard reset' on the routers.Solved2.7KViews1like3Comments