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18 TopicsNo Endpoint Security Extension macOS 26
Hello, I did a wipe and fresh install of macOS 26 after running in to some problems on my MacBook Pro, where I had Netgear Armor installed. Now after installation, when I look under General -> Login Items and Extensions -> Category there is no Endpoint Security Extension option, as though the extension has not been installed. I still see Netgear Armor Agent in Login Items and Privacy and Security, just no extension. In terms of troubleshooting, I have uninstalled, restarted my Mac, installed Armor, restarted again, and still no extension. Any thoughts? Thank you28Views0likes1CommentAnyone experience problems with Armor auto renew option?
I have auto-renew for all my services. On October 8, my credit card was charged $106.61 by Netgear. My Armor subscription needed to be renewed, so I thought this was the charge for another year of service. Armor expired on my computer, and I called my "premium" Support service and they indicated I should wait till the credit card cleared. Netgear then removed that charge on my credit card and replaced it with the same amount to be cleared on 10/11/25. I waited till this cleared. Still no No Armor service. Support indicated they would get back to me....they didn't. I contacted Technical support again, who indicated I needed to wait for a return e-mail or call from customer service. No call/E email. I received an email from Technical Service requesting screen shots of credit card / subscription info. They also indicated I would have to wait for customer service. It's been over a week now ... credit card charged $106.61 twice and still no Armor services on my computer. Starting to rethink Netgear...if they can't manage a simple auto-renewal, how can they protect my computer from a virus? Any suggestions on how to resolve this? I have VPN, Tech support and Armor with this company.Solved89Views0likes6CommentsI had similar case with Nighthawk RS100 Wifi 7 router
I had similar case with Nighthawk RS100 Wifi 7 router. MyNetgear showed new router registered and armor subscription associated with new router after transferring it on the web site. However, armor.netgear.com still showed my old router and with no subscription since it was transferred to new router and didn't list new router there. Fix for me was factory resetting new Nighthawk router with a pin into reset button on back of unit. Then with a freshly reinstalled Nighthawk app on smartphone, I had to connect to the router's factory SSID with nighthawk app and setup router from scratch with the app. Apparently the app plays a role in registering existing subscription on router and updating Armor site information so subscription and router are in sync in the setup process. I didn't use the app to initially setup the router and I set it up manually via the router's web signon screen. However seems that they are forcing people to use the app which likely does some extra things behind the scenes.Solved87Views0likes1CommentMy "Access Control" also disappeared
My "Access Control" also disappeared . The area where it was previously disappeared. It said this was controlled by the Nighthawk App. I did not see how. They created a Case but never solved the problem. Maybe it has something to do with the ISP. I had Spectrum and a different router modem. It always worked at that time.71Views0likes6CommentsI was charged 52.99 for the reactivation
I was charged 52.99 for the reactivation, but it has not happened. My subscription expired. I have had luck deleting the Armour App and reinstalling it. I have done a hard factory reset. It all comes back with another year of Armour for free, from that date. The customer service is terrible . They create a case then forget about it.45Views0likes2CommentsMy Website Is Being Blocked by Netgear Router Security
Hi everyone, I run a small website and recently discovered that several visitors using Netgear routers can’t access it. When they try, they get a warning that the site is “blocked” or “unsafe.” Some said this happens with Netgear Armor enabled, while others mentioned Smart Parental Controls. The odd thing is my site loads fine on other networks and passes standard SSL/security checks. I’ve double-checked everything on my end. The SSL certificate is valid, there’s no malware flagged by Google Safe Browsing, and my hosting provider confirmed there are no server-level issues. I also ran scans using multiple security tools, and everything came back clean. It really seems like Netgear’s security system is classifying my domain incorrectly. The bigger problem is that I’m losing visitors because people assume the site isn’t safe. I tried submitting a false positive request through Bitdefender (since Netgear Armor uses their engine), but I haven’t received any response yet. In the meantime, I don’t know how to reassure my users who are being blocked. I also noticed that the block happens inconsistently—sometimes only certain subpages are flagged, while the homepage loads fine. For example, my menu pages and coupon pages are often blocked while other sections are not. Could this be related to how scripts or external resources are being loaded on those pages? Has anyone else here had experience with Netgear Armor or Parental Controls mistakenly blocking their website? Is there a way to whitelist a domain globally or request a faster reclassification through Netgear? Any guidance would be greatly appreciated.164Views0likes13CommentsI don't even enter my password I just restart the computer and then its right online
i have the same exact problem in fact when I start my com, I don't even enter my password I just restart the computer and then its right online. I have only had this issue since I installed Netgear armor, Bitdefender. At the first start I can start computer log in and time doesn't matter it will not connect to internet even know it says it is connected.22Views0likes1CommentI renewed Armour with BitDefender and I no longer have access to "Access Contol"
I have the RS7200 router which I purchased in June, 2024. I renewed Armour with BitDefender and I no longer have access to "Access Contol" I had it and used it prior to the renewal. I paid the higher renewal price. The msg I get is to use the NightHawk App, which I have. I am unable to locate it on the NightHake APP. On this forum it was advised to use the ORBI app. I downloaded it and I get the msg that my router is not supported by ORBI. WHERE IS ACCESS CONTOL on a RS700 year old router?56Views0likes1CommentArmor circumvented
Has any experienced a security breach when using Armor? I experienced an issue where the router itself was breached and armor didn’t pick it up. The PC firewall and all warning messages were disabled. Has anyone used N Solutions for router protection? thanks in advance.85Views0likes2Comments