NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
smart
2 TopicsSMART errors on EDA500 not reported in log
I have two EDA500's attached to my RN516. Current firmware is 6.9.2, but this has apparently been going on in 6.7.5 and 6.8.1 before it (I skipped everything else in between). I have two drives with increasing SMART errors in one of the EDAs, and there is not one word about it in the main log. One has 153 reallocated sectors and 4 pending sectors and the other 41 reallocated sectors. smart_history.log shows these have been creeping up for months. They were not new when I put them in, and they have 64k and 25k hours respectively, so maybe that's to be expected at least on the one, but I also expect for the log to warn me about this. I only noticed this because the volume scrub locked up and the subsequent re-boot resulted in the volume being out of sync. I looked at the SMART stats to see if there was a clue there and, sure enough, it looks like one or both of those drives could be the culpret.. Note that I do not have an email address entered in the NAS, so I get no email notifications. But I really don't think that should matter. There are no SMART errors on the drives in the 516 itself or the other EDA, so I don't know if log entries would be made for those or not. Is there a bug, or is it just the way it is that these errors on an EDA500 go unreported? If it's intentional, it needs to be re-thought.1.3KViews0likes8CommentsReadyNAS RN314 with 8 TB disks reading false temperatures and shutting down
Hello, We have recently replaced the 1 TB disks in our ReadyNAS unit with 8 TB Seagate disks and the upgrade went smoothly. However, since the upgrade, we're getting random automatic shutdowns of the whole unit. The logs show that this was because temperatures of different disks reach a critical point of 61 C. I already set the fans to be "Balanced" and to even the maximal setting to "Cool". What is strange is that in the web interface, the SATA SMART information does not consistently show the disk temperatures. Sometimes the temperatures are blank and if I hover over the disk it shows "-1 C". Is there a known compatibility problem reading the SMART fields from these disks? Does anyone have a solution to this other than the unsafe option to uncheck the shutdown if the disks get too hot? Thanks. CengizSolved3.8KViews0likes7Comments