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Updated to V1.12.0.18, now Satellite will not sync, "Wireless AP: Off"
I just updated to V1.12.0.18, and now my Satellite will not sync. Everything was working fine on the previous version. I have power cycled both the router and satellite. Following this suggestion: https://community.netgear.com/t5/Orbi/Satellites-not-putting-out-wifi-signal-after-upgrade-to-v1-12-0/m-p/1321569#M9975 I manually re-updated the firmware on both the satellite and router. It made no difference. When the satellite boots up, I get a solid blue light. The satellite shows in the attached devices list of the router, but not as a connected satellite, just as a connected device. Logging into the Satellite shows it has the appropriate firmware, but it says both 2.4 and 5Ghz radios are disabled. They both say "Wireless AP: Off". Yet it says "Your Orbi satellite connection is up and running." I have tried syncing by pushing the sync button on the router and running downstairs and pushing the sync button on the satellite. I have not noticed any color change, but the router stops blinking pretty quickly, but the satellite just continues to happily blink white. I mean, 25 minutes later, it is still blinking. I then tried the "Add Orbi Satellite" menu item in the router page. After several minutes, it reported that the " Satellite setup failed". I know, I made a rookie mistake -updating firmware when I didn't have any serious problems. Not sure what I can do now - should I try to roll back to a previous version of firmware (unfortunately I trusted the process and didn't write down the previous version)? Should I factory reset both units and try this version again? Any suggestions will be appreciated. If I don't figure this out in a day I'll contact support.