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usb storage
1 TopicRN312 USB 3.0 disconnecting
HI, I am having an issue with my external USB 3.0 drive/enclosure. When i connect the drive to the USB 3.0 port on the back, after about 10 minutes or when i access the drive, it disconnects from the NAS. I can unplug it and reconnect it and it gets recognised again, but same thing, after a few minutes or during access to the drive, it disconnects again. If i plug it in to the front USB all is fine. I have RN312 with 2x3tb WD red drives in the NAS and 2 external drives plugged in. The one causing issues is a USB 3.0 which has a WD red 2 tb drive and the other is USB 2.0 with a 3 tb drive. The NAS has been updated to 6.4.0. I found and updated Bios from an update that i found from another thread, but it has not worked. Your help with this would be greatfully received. Thanks3KViews0likes4Comments