NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
v2
1 TopicReadyNAS Duo V1 cannot access boot menu
Hello, I have a Netgear ReadyNAS Duo (says v2 on the label but is actually a v1) and I cannot access the boot menu to perform an OS reinstall. I inherited it from my Grandad who has passed away and I need to perform the OS reinstall so the administration log-in credentials will be reset to the factory default values. It's very frustrating because I have gone to the password reset webpage and when presented with the security question my Grandad setup I do actually know the answer, but despite trying several variations (acronyms, upper case first letters, nicknames etc.) I keep being told my answers are incorrect... Obviously this is a fairly old ReadyNAS now and therefore Netgear can't provide me with any technical support. To access the boot menu I have done the following procedure: 1) Completely powered off the device. 2) Pressed the reset button on the back with a paperclip (and kept it held down). 3) Powered on the device. 4) Waited for all the lights to flash so I can release the reset button - the lights never flash and therein lies my problem. I would really like to be able to use my ReadyNAS as I'm in the process of creating a backup system for all my photos and videos with the intention of being able to access them all without the computer being switched on. Thanks in advance for any help!Solved