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vivint
1 Topic
Router connects to the internet, but as soon as I connect any device is disconnects
Hello. I am having a frustrating time setting up my router. One day my old router died, it was a WNR2000, I couldn't get an internet signal or anything. So I decided to upgrade and buy the r7000. I have vivint wireless internet by the way, so I do not have a Modem. There is a POE injector that runs to my house that the internet plugs into and then you run a cable from that to the router. Anyway. I got the router plugged in and set up everything was going fine until.... I tried to connect a device to the internet. wired or wireless. As soon as it connected to the router the internet light would go off and become very intermittent. I would only get a few seconds of connectivity. I contacted the ISP and they think there might be a problem with the "HUB" home's radio that would cause the problem, however I can "bypass" the router and directly connect to the internet with no problems. This leaves me to believe its something to do with my computers or the router itself. I've tried numerous things from switching cabels, to renewing my ip address and resetting my internet settings but to no avail. I still get disconnected constantly. They ISP won't be out to look at the outside radio for at least 2 more days, but I have a suspicion it's not that. It's almost like my ISP is blocking me from connecting. HELP!! I am at wit's end!Solved4.9KViews0likes4Comments