NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ThomasRogers
Jul 22, 2021Aspirant
WAX610 firmware v9.5.2.5 ACL issues
Upgraded to v9.5.2.5 on wax610 ap and just like the last two firmware upgrades via insight afterwards the AP lost all clients and failed to allow any to connect. Reset device manually, removed from insight, etc etc still problems getting in back in line and online with clients connected. I noticed in my issue if I add MAC ACL on the SSID's inside the wax610 everything becomes "disabled" and no clients can connect even though MACS are correct. If I disabled MAC ACL for SSID's then everything seems to connect correctly. This thing has given me fits each time an update is done, and usually requires complete removal, manual reset via button, reconnect "cross fingers" and put back on insight cloud. I'm was thinking of keeping cloud access but after this i'm ready to go manual or drop kick the whole equipement to ebay. :catsad:
6 Replies
- DaneANETGEAR Employee Retired
Welcome to the community! :)
One of the known issues of the WAX610 Firmware v9.5.2.5 states below:
- MAC ACL does not work as expected when MAC Randomization is enabled for the wireless clients. Workaround: Disable MAC Randomization on the clients.
As reference, kindly read the release notes of the WAX610 Firmware v9.5.2.5 here.
Regards,
DaneA
NETGEAR Community Team- ThomasRogersAspirant
That makes sense even before upgrade to firmware, MAC radomization is not set on any of my devices connecting to wifi. I'm still waiting for IPV6 passthrough so clients can properly use but in this case it seems if MAC ACL is checked it disables ability to connect for any device as if the MAC ACL is corrupt. Have reset device, reverted back to old firmware "of course it automatically upgrades back to new" after adding to cloud.
- RaghuHRNETGEAR Expert
Hi ThomasRogers
We found some known issues during firmware upgrade/reboot case. We are fixing it soon and provide beta firmware. Would you please like to try and provide your feedback? ETA to share the firmware is mostly end of next week.
Thanks,
Ragh
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!