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C3700 Lose internet connection on some devices while not others. Local network connection still OK

mattcm92
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C3700 Lose internet connection on some devices while not others. Local network connection still OK

My internet service was connected and was disconnected and then reconnected and now I cannot connect other computers or phones to the WiFi using the C3700 router/modem 

Model: C3700|N600 Cable Gateway Docsis 3.0
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DarrenM
Sr. NETGEAR Moderator

Re: C3700 Lose internet connection on some devices while not others. Local network connection sti...

Hello mattcm92


You may want to contact your ISP if your wireless has stopped working a issue happened where the ISP disabled all wifi on modems in there billing system have them check if this was applied to your modem on your account.

 

DarrenM

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