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ck95's avatar
ck95
Aspirant
Oct 11, 2015

C3700 giving random lag spikes

When using my router I notice that when I play games I will experience a lag spike once every minute or 2 that last about 3 seconds. It happens on Netflix and other streams too except it will downgrade the stream from full hd down to sd. for a bit. Is there a solution to this problem? It's almost impossible to enjoy online games when you lag out so often.

10 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello ck95

     

    what is your Internet speed? if you are connecting the devices that are getting lag spike via wireless try changing the wireless channel. Also check your cable connections to the modem a splitter could be causing issues with the modem.

     

    DarrenM

    • ck95's avatar
      ck95
      Aspirant

      My speed is 50 Mbps down. I've tried both wired and wireless connection and I still have the same problem. There is no splitter isntalled it's a straight connect to the cable port.

      • vkdelta's avatar
        vkdelta
        NETGEAR Employee Retired

        ck95

         

        do you have event logs and power table values? Can you please post them here? probably you have Timeouts which are causing these spikes.

         

        also, can you please ping 75.75.75.75 for an hour and see if you spikes?

         

        A tool to do it better than DOS command prompt.

        http://emcosoftware.com/ping-monitor