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Forum Discussion
C6300v2 turning off wifi every night
My router has been turning off the wifi every night, but all the lights still stay on as if the router itself is still working. I tried downloading the app to see what I could find, but it says I need to do an update, but according to the following website, I am up to date, and wouldn't even be able to update it myself anyways.
So then I checked the log and it says this:
I'm not really too sure what any of this means, but I would like to get this figured out so I don't have to keep resetting it at least once a day.
3 Replies
Please post a copy and paste of the modems connection status page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
Any Criticals, Errors or Warnings seen in the event logs needs to be reviewed and resolved by the ISP. Indicates a signal issue on the ISP line up to the modem.Let me know if this is what you were referring to. I am so tired of power cycling it two times a day because the wifi just stops working.
Yes. How about the Events log please.
Some of the channels are too high in power:
https://kb.netgear.com/24311/Power-level-guidelines-for-a-NETGEAR-cable-modem-router
Also you have a tone of correctables and un-correctables and should be zero.
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Start with removing any amplifiers, signal attenuators, or splitters from the coax.
From there check the line for kinks, damage, moisture in the line.
Check the connectors for improperly made ends, foil touching the copper coax line, loose connections, bad/old/cheap connectors, or corroded connections. Replace them if you do.
Be sure to power OFF the modem for 1 minute then back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
https://www.duckware.com/tech/solving-intermittent-cable-modem-issues.html
