The modem works on the hard-wired outlets but the 2.3 or the 5 Gig radio lights will not come on so i got zero wifi. Help.
I use the WOW way isp in St Pete Florida.
I have a Netgear C6300v2 modem that was working perfectly today 2-5-23 at 5PM
Then the WOW system stopped, and I called Wow way to learn that their system was down in my hood and the tech was on site.
While speaking to the WOW rep. I got my desktop that is hard wired directly from my Dell all in one to the Netgear modem above.
I had rebooted the modem 2 times before I called WOW and still nothing so i made the call to wow.
Now the Dell that is hard wired to the modem work well B U T ... Sigh
Neither the 2.4 gig or the 5.0 gig radio lights work so I have no wifi in my home.
Help Is this a router matter or is WOW telling me that they do not want me to use a NetGEAR product ?
FYI it took me over 45 minutes to get to this page and forum. I simply want to know if hte modem has been banned by WOW cause NetGear indicated that WOW is not on the approved list
A response to Ron would be appreciated.
I would rather not come to this forum later cause it took me so long to get here.
Thanks
Ron
