Orbi WiFi 7 RBE973
Reply

C7000v2 Guest network

Ron23
Aspirant

C7000v2 Guest network

Guest 2.4 GHz shows up in the Advanced Home page. When I click on it to see the settings, it goes to the Guest Network Settings page but it is blank. When I try to enable and add the existing SSID, it gives me the error: 

"routerlogin.net says ssid cannot be blank guest network."

I have also tried a new SSID but I get the same error.

Any help would be appreciated.

Thanks,

-Ron

Model: C7000|Nighthawk - AC1900 WiFi Cable Modem Router
Message 1 of 6
FURRYe38
Guru

Re: C7000v2 Guest network

What browser are you using? Try IE11, Edge or Firefox or Opera.

Try accessing the modems web page at 192.168.1.1 or 192.168.100.1

Message 2 of 6
Ron23
Aspirant

Re: C7000v2 Guest network

I'm using Chrome. It's a strange situation since I can login w/o any problems and I can see my other wireless networks (non-Guest 2.4 and 5.0) and I can make any changes I want.

It's just the Guest network that's having the problem. When I select my guest network, it goes to a page like shown in this picture. Then I try to add the same SSID name or a new name and I receive the error I listed before.

 

router.jpg

Message 3 of 6
FURRYe38
Guru

Re: C7000v2 Guest network

I would make contact with NG support and ask for additional help and information. 

 

Message 4 of 6
Ron23
Aspirant

Re: C7000v2 Guest network

Thank you for the responses FURRYe38. I'm considering just resetting it and see what happens.

Message 5 of 6
FURRYe38
Guru

Re: C7000v2 Guest network

Let us know what happens.

Message 6 of 6
Discussion stats
  • 5 replies
  • 1038 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 7