Orbi WiFi 7 RBE973
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C7800 errors and disconnects

Soul22
Tutor

C7800 errors and disconnects

Log code says: critical 3 Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=44:a5:6e:b4:62:48;CMTS-MAC=00:a3:d1:5d:61:5b;CM-QOS=1.1;CM-VER=3.1;

What on earth does that mean?
Message 1 of 4
Soul22
Tutor

Re: C7800 errors and disconnects

There’s more....


Time Priority Description
2021-01-06, 22:10:58 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=44:a5:6e:b4:62:48;CMTS-MAC=00:a3:d1:5d:61:5b;CM-QOS=1.1;CM-VER=3.1;
2021-01-06, 22:10:58 Warning (5) MDD message timeout;CM-MAC=44:a5:6e:b4:62:48;CMTS-MAC=00:a3:d1:5d:61:5b;CM-QOS=1.1;CM-VER=3.1;
2021-01-06, 22:10:45 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=44:a5:6e:b4:62:48;CMTS-MAC=00:a3:d1:5d:61:5b;CM-QOS=1.1;CM-VER=3.1;
2021-01-06, 22:10:31 Warning (5) MDD message timeout;CM-MAC=44:a5:6e:b4:62:48;CMTS-MAC=00:a3:d1:5d:61:5b;CM-QOS=1.1;CM-VER=3.1;
2021-01-06, 21:48:05 Warning (5) Unicast DSID PSN startup error
2021-01-06, 21:48:02 Critical (3) SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=44:a5:6e:b4:62:48;CMTS-MAC=00:a3:d1:5d:61:5b;CM-QOS=1.1;CM-VER=3.1;
2021-01-06, 21:39:13 Warning (5) MDD message timeout;CM-MAC=44:a5:6e:b4:62:48;CMTS-MAC=00:a3:d1:5d:61:5b;CM-QOS=1.1;CM-VER=3.1;
2021-01-06, 21:35:52 Warning (5) Dynamic Range Window violation
2021-01-06, 21:35:49 Notice (6) TLV-11 - unrecognized OID;CM-MAC=44:a5:6e:b4:62:48;CMTS-MAC=00:a3:d1:5d:61:5b;CM-QOS=1.1;CM-VER=3.1;
2021-01-06, 21:35:49 Warning (5) DHCP WARNING - Non-critical field invalid in response ;CM-MAC=44:a5:6e:b4:62:48;CMTS-MAC=00:a3:d1:5d:61:5b;CM-QOS=1.1;CM-VER=3.1;
2021-01-06, 21:35:43 Notice (6) Honoring MDD; IP provisioning mode = IPv4
2021-01-06, 21:35:29 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=44:a5:6e:b4:62:48;CMTS-MAC=00:a3:d1:5d:61:5b;CM-QOS=1.1;CM-VER=3.1;
2021-01-06, 21:35:18 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=44:a5:6e:b4:62:48;CMTS-MAC=00:a3:d1:5d:61:5b;CM-QOS=1.1;CM-VER=3.1;
2021-01-06, 21:35:18 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=44:a5:6e:b4:62:48;CMTS-MAC=00:a3:d1:5d:61:5b;CM-QOS=1.1;CM-VER=3.1;
2021-01-06, 21:32:33 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=44:a5:6e:b4:62:48;CMTS-MAC=00:a3:d1:5d:61:5b;CM-QOS=1.1;CM-VER=3.1;
Message 2 of 4

Re: C7800 errors and disconnects

You have posted your message in the section of this community given over to Nighthawk WiFi Routers. (This is easily done, given Netgear's impenetrable community structure.)

You might get more help, and find earlier questions and answers about your hardware, in the appropriate section for your device. That's probably here:

Cable Modems & Routers

I will ask the Netgear moderator to move your message.

Message 3 of 4
plemans
Guru

Re: C7800 errors and disconnects

also, screen snips are easier to read. 

I'd also get a snip of the cable connections page. 

Message 4 of 4
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