Orbi WiFi 7 RBE973
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CAX80 Only Power LED on

Kokoro
Aspirant

CAX80 Only Power LED on

Hi. I came home one day to find my router not working. Only the power LED was lit up. I have tried unplugging it, resetting it, holding down reset, with both power on and disconnected. The two buttons on the bottom do nothing. I can't find anything on the Internet either.

Please help!

PS, when plugging in router all LEDs turn on for a second. Lights 1 2 3 4 stay lift for about five seconds.
Message 1 of 4
FURRYe38
Guru

Re: CAX80 Only Power LED on

Pull the power adapter from the wall out let. Disconnect the ISP coax cable from the modem. Disconnect all other LAN cables from the modem. Power ON the modem. Does the Up or down link LEDs turn on or blink any? 

 

Might try a different power adapter that has same volts and amps...

 

 

Message 2 of 4
Kokoro
Aspirant

Re: CAX80 Only Power LED on

No change.
Message 3 of 4
FURRYe38
Guru

Re: CAX80 Only Power LED on

I would return the unit if you recently bought it and find another or make contact with NG support and ask about RMA options:

https://my.netgear.com/support/contact.aspx

Message 4 of 4
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