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Forum Discussion

Moocow1980's avatar
Moocow1980
Apprentice
Dec 04, 2021

CAX80 won't work at all on WOW Internet; firmware update ruined it

Here's the deal. I just got in the mail today a replacement from Netgear for my CAX80. (Hindsight says I may not have needed it, but here we are.) I am with WOW Internet as my ISP in Columbus, O...
fsalatino's avatar
fsalatino
Guide
Dec 08, 2021

Another WOW customer with similar issue. See attached Bestbuy review. Something happend recently. I actually emailed WOW's Chief Technology Officer to see if he could forward to an engineer. Not sure how far that will get. Basic support can't help.

FURRYe38's avatar
FURRYe38
Guru
Dec 08, 2021

I would reach out to NG as well. 

netgearteam@netgear.com

https://my.netgear.com/support/contact.aspx

DarrenM 

fsalatino wrote:

Another WOW customer with similar issue. See attached Bestbuy review. Something happend recently. I actually emailed WOW's Chief Technology Officer to see if he could forward to an engineer. Not sure how far that will get. Basic support can't help.