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Forum Discussion
CAX80 won't work at all on WOW Internet; firmware update ruined it
Here's the deal. I just got in the mail today a replacement from Netgear for my CAX80. (Hindsight says I may not have needed it, but here we are.) I am with WOW Internet as my ISP in Columbus, O...
Another WOW customer with similar issue. See attached Bestbuy review. Something happend recently. I actually emailed WOW's Chief Technology Officer to see if he could forward to an engineer. Not sure how far that will get. Basic support can't help.
That sounds exactly what happened to us. Just a little over 90 days and ours went out and we started having problems. I haven't heard anything from netgear yet. They created a new case bc they want to send us a third one. I'm convinced that it's not the router it's more on isp side but I could be wrong, bc we have wifi now using wow's modem router combo.