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Forum Discussion
CAX80 won't work at all on WOW Internet; firmware update ruined it
Here's the deal. I just got in the mail today a replacement from Netgear for my CAX80. (Hindsight says I may not have needed it, but here we are.) I am with WOW Internet as my ISP in Columbus, O...
I bought a new CAX80 in February cause the router they provided is a technicolor with no features. After spending hours trying to get it set up and calling both Netgear and Wow to no avail it still would not work and I plugged in the provided router and it worked. I finally found this forum and have been following to see if it is fixed. I sent back the router the last day I could after trying again. Really wanted to be able to use a good router with Wow and plan on reordering if/when this ever gets fixed.
NG and WoW should be working to get the CAX80 going as well. Users need to contact NG if they still have there CAX80s on WoW.
Please contact a forum moderator for additional help and information.
Supmario89 wrote:
I bought a new CAX80 in February cause the router they provided is a technicolor with no features. After spending hours trying to get it set up and calling both Netgear and Wow to no avail it still would not work and I plugged in the provided router and it worked. I finally found this forum and have been following to see if it is fixed. I sent back the router the last day I could after trying again. Really wanted to be able to use a good router with Wow and plan on reordering if/when this ever gets fixed.
WOW and Netgear are working together the ball is WOW court there is a solution for issue WOW is testing in their lab before rolling out to users. Not sure when WOW will be done with fix and roll it out. It has to do with their configuration.
