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Forum Discussion
CM1000 RNG-RSP Issues
Since the new firmware update of V3.01.02 that was pushed out to Comcast I have been receiving "RNG-RSP CCAP Commanded Power in Excess of 6db Below the Value Correstponding to the Top of the DRW" err...
I would contact the ISP could be a issue with the power levels or the lines causing these errors.
DarrenM
I did contact Comcast and they said the levels in my area look fine. Had a tech come out and he checked the line going into the house and his words were "it couldnt be any more perfect than this, if it started after the new firmware, thats all I can think of" which, he is right, it started after the new firmware was pushed. So either this firmware is telling me theres something wrong with the modem and its not happy with the levels for whatever reason, or theres another issue, its related to this firmware. I am still talking with comcast to see if they have any other ideas on what to try. As it stands the modem either reboots on its own or I have to do it by hand to get a connection again.