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Forum Discussion
CM1000 RNG-RSP Issues
Since the new firmware update of V3.01.02 that was pushed out to Comcast I have been receiving "RNG-RSP CCAP Commanded Power in Excess of 6db Below the Value Correstponding to the Top of the DRW" err...
Just an update from my earlier post: Same issue, same firmware version with no update. I'm only typing this now because I've been having to reset my modem several times a day (at least) to have any decent throughput (I pay for 150MB) until it craps out again and takes my internet speed down to a drip-drip rate.
I would really like to see someone in an official capacity comment on this from Netgear, instead of this "community" just standing around scratching our heads and talking into a void. There is someone somewhere over in Netgear engineering who knows exactly what types of things might trigger this issue. That information, in turn, could then be used to inform Comcast techs on how to fix it. Or Netgear themselves could issues a patch that would bring back some reasonable stability to these units until further research can be done to correct it. Perhaps they could add a software option to enable/disable something that would make the modem operate more like my older Netgear modems did.
Hello N4cho
You have quite a few T4 timeouts have you looked on your power level screen and see if any of the channels have alot of uncorrectables? This could be some type of line issue in the area of your home.
DarrenM
Thanks for the reply!
Uncorrectable Codewords are at 0. Does my power look okay?
Version:1.0 StartHTML:000000200 EndHTML:000017769 StartFragment:000011979 EndFragment:000017683 StartSelection:000011979 EndSelection:000017641 SourceURL:http://192.168.100.1/DocsisStatus.aspNETGEAR Modem CM1000
<tabindex=-1>Downstream Bonded Channels Channel Lock Status Modulation Channel ID Frequency Power SNR / MER Unerrored Codewords Correctable Codewords Uncorrectable Codewords 1 Locked QAM256 21 615000000 Hz 5.7 dBmV 40.9 dB -2095552163 30 0 2 Locked QAM256 1 483000000 Hz 9.4 dBmV 43.4 dB -2096788438 2 0 3 Locked QAM256 2 489000000 Hz 9.4 dBmV 43.4 dB -2096781228 0 0 4 Locked QAM256 3 495000000 Hz 9.2 dBmV 43.1 dB -2096769579 0 0 5 Locked QAM256 4 501000000 Hz 9.4 dBmV 43.4 dB -2096761459 2 0 6 Locked QAM256 5 507000000 Hz 9.1 dBmV 43.3 dB -2096751948 0 0 7 Locked QAM256 6 513000000 Hz 8.8 dBmV 43.2 dB -2096742665 1 0 8 Locked QAM256 7 525000000 Hz 8.1 dBmV 43.0 dB -2096734065 1 0 9 Locked QAM256 8 531000000 Hz 7.7 dBmV 43.0 dB -2096606626 0 0 10 Locked QAM256 9 537000000 Hz 7.8 dBmV 42.6 dB -2096597326 0 0 11 Locked QAM256 10 543000000 Hz 7.5 dBmV 42.7 dB -2096587983 1 0 12 Locked QAM256 11 555000000 Hz 7.4 dBmV 42.5 dB -2096577850 5 0 13 Locked QAM256 12 561000000 Hz 7.4 dBmV 42.4 dB -2096568755 6 0 14 Locked QAM256 13 567000000 Hz 7.2 dBmV 42.4 dB -2096558194 6 0 15 Locked QAM256 14 573000000 Hz 7.4 dBmV 42.5 dB -2096551065 8 0 16 Locked QAM256 15 579000000 Hz 6.9 dBmV 42.1 dB -2096539758 10 0 17 Locked QAM256 16 585000000 Hz 6.8 dBmV 41.8 dB -2096394327 8 0 18 Locked QAM256 17 591000000 Hz 6.5 dBmV 41.9 dB -2096383960 23 0 19 Locked QAM256 18 597000000 Hz 6.3 dBmV 41.4 dB -2096374142 19 0 20 Locked QAM256 19 603000000 Hz 6.2 dBmV 41.4 dB -2096365796 18 0 21 Locked QAM256 20 609000000 Hz 5.9 dBmV 41.3 dB -2096356192 27 0 22 Locked QAM256 22 621000000 Hz 5.4 dBmV 40.4 dB -2096347005 51 0 23 Locked QAM256 23 627000000 Hz 5.4 dBmV 40.6 dB -2096336737 35 0 24 Locked QAM256 24 633000000 Hz 5.5 dBmV 40.6 dB -2096326700 37 0 25 Locked QAM256 25 639000000 Hz 5.5 dBmV 40.3 dB -2096288747 35 0 26 Locked QAM256 26 645000000 Hz 5.5 dBmV 40.3 dB -2096279344 36 0 27 Locked QAM256 27 651000000 Hz 5.3 dBmV 40.3 dB -2096269879 35 0 28 Locked QAM256 28 657000000 Hz 5.0 dBmV 40.2 dB -2096260893 71 0 29 Locked QAM256 29 663000000 Hz 4.9 dBmV 40.0 dB -2096251374 71 0 30 Locked QAM256 30 669000000 Hz 4.8 dBmV 40.0 dB -2096244899 72 0 31 Locked QAM256 31 675000000 Hz 4.9 dBmV 38.7 dB -2096238828 67 0 32 Not Locked Unknown 0 0 Hz 0.0 dBmV 0.0 dB 0 0 0