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Forum Discussion

Frizzel's avatar
Frizzel
Initiate
Oct 19, 2017

CM1000 RNG-RSP Issues

Since the new firmware update of V3.01.02 that was pushed out to Comcast I have been receiving "RNG-RSP CCAP Commanded Power in Excess of 6db Below the Value Correstponding to the Top of the DRW" err...
Firmware
Troubleshooting
DarrenM's avatar
DarrenM
Sr. NETGEAR Moderator
Dec 12, 2017

Hello N4cho 

 

You have quite a few T4 timeouts have you looked on your power level screen and see if any of the channels have alot of uncorrectables? This could be some type of line issue in the area of your home.

 

DarrenM

n4cho's avatar
n4cho
Apprentice
Dec 12, 2017

Thanks for the reply!

 

Uncorrectable Codewords are at 0.  Does my power look okay?

 

Version:1.0 StartHTML:000000200 EndHTML:000017769 StartFragment:000011979 EndFragment:000017683 StartSelection:000011979 EndSelection:000017641 SourceURL:http://192.168.100.1/DocsisStatus.aspNETGEAR Modem CM1000

<tabindex=-1>Downstream Bonded Channels
ChannelLock StatusModulationChannel IDFrequencyPowerSNR / MERUnerrored CodewordsCorrectable CodewordsUncorrectable Codewords
1LockedQAM25621615000000 Hz5.7 dBmV40.9 dB-2095552163300
2LockedQAM2561483000000 Hz9.4 dBmV43.4 dB-209678843820
3LockedQAM2562489000000 Hz9.4 dBmV43.4 dB-209678122800
4LockedQAM2563495000000 Hz9.2 dBmV43.1 dB-209676957900
5LockedQAM2564501000000 Hz9.4 dBmV43.4 dB-209676145920
6LockedQAM2565507000000 Hz9.1 dBmV43.3 dB-209675194800
7LockedQAM2566513000000 Hz8.8 dBmV43.2 dB-209674266510
8LockedQAM2567525000000 Hz8.1 dBmV43.0 dB-209673406510
9LockedQAM2568531000000 Hz7.7 dBmV43.0 dB-209660662600
10LockedQAM2569537000000 Hz7.8 dBmV42.6 dB-209659732600
11LockedQAM25610543000000 Hz7.5 dBmV42.7 dB-209658798310
12LockedQAM25611555000000 Hz7.4 dBmV42.5 dB-209657785050
13LockedQAM25612561000000 Hz7.4 dBmV42.4 dB-209656875560
14LockedQAM25613567000000 Hz7.2 dBmV42.4 dB-209655819460
15LockedQAM25614573000000 Hz7.4 dBmV42.5 dB-209655106580
16LockedQAM25615579000000 Hz6.9 dBmV42.1 dB-2096539758100
17LockedQAM25616585000000 Hz6.8 dBmV41.8 dB-209639432780
18LockedQAM25617591000000 Hz6.5 dBmV41.9 dB-2096383960230
19LockedQAM25618597000000 Hz6.3 dBmV41.4 dB-2096374142190
20LockedQAM25619603000000 Hz6.2 dBmV41.4 dB-2096365796180
21LockedQAM25620609000000 Hz5.9 dBmV41.3 dB-2096356192270
22LockedQAM25622621000000 Hz5.4 dBmV40.4 dB-2096347005510
23LockedQAM25623627000000 Hz5.4 dBmV40.6 dB-2096336737350
24LockedQAM25624633000000 Hz5.5 dBmV40.6 dB-2096326700370
25LockedQAM25625639000000 Hz5.5 dBmV40.3 dB-2096288747350
26LockedQAM25626645000000 Hz5.5 dBmV40.3 dB-2096279344360
27LockedQAM25627651000000 Hz5.3 dBmV40.3 dB-2096269879350
28LockedQAM25628657000000 Hz5.0 dBmV40.2 dB-2096260893710
29LockedQAM25629663000000 Hz4.9 dBmV40.0 dB-2096251374710
30LockedQAM25630669000000 Hz4.8 dBmV40.0 dB-2096244899720
31LockedQAM25631675000000 Hz4.9 dBmV38.7 dB-2096238828670
32Not LockedUnknown00 Hz0.0 dBmV0.0 dB000