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Forum Discussion
MadDog97
Aug 16, 2020Tutor
CM1150V Downlink Light Flashing
My CM-1150V Cable Modem has in issue where the downlink light starts flashing, but everything is working correctly. The modem status shows no issues. When this happens, I've received two CM-STAT...
plemans
Aug 17, 2020Guru
Post the entire logs back here plus the cable connections page. That helps more than a single error.
If there's any spliters, attenuators, or amplifiers in line, remove them. Also check for any damage, kinks, bad/cheap connectors, or extended run with the coax cable.
- MadDog97Aug 18, 2020Tutor
Here's a screenshot of the error log. The CM-STATUS 16 and 24 messages don't start the downlink light flashing.
One other data point: The downlink light *stops* flashing when I receive CM-STATUS 23 and 22 messages.
I do have a splitter in the line, but cannot remove it.
- plemansAug 19, 2020Guru
MadDog97 wrote:Here's a screenshot of the error log. The CM-STATUS 16 and 24 messages don't start the downlink light flashing.
One other data point: The downlink light *stops* flashing when I receive CM-STATUS 23 and 22 messages.
I do have a splitter in the line, but cannot remove it. ---Sure you can. Its for testing. If you remove it and the issue goes away, the splitter was the problem. I'd recommend moving the modem to where the coax enters the home anyway.
And did you have the cable connections page? that helps to compare to the logs.
but as FURRYe38 said, you'd probably need to have the ISP check the line. It just helps to know why you're having them check the lines when you call.
- MadDog97Aug 19, 2020Tutor
Here's the cable status.
Cable splitter is on the outside of the house, before it goes into TV room and under house towards the bedrooms. Therefore, cable modem cannot be placed before the splitter.