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Forum Discussion
CM500 only one upstream channel and frequent disconnects
My internet connection has been having frequent outages for a while now. I noticed the upstream light on my modem was solid amber and after looking at how to fix that I saw recommendations to look at...
WHat can I learn from Critical and Warning entries in my Event Log? I'd like to separate findings that are my responsibility from those of my ISP. EX:
Critical (3) No Ranging Response received - T3 time-out;
Critical (3) Unicast Ranging Received Abort Response - Re-initializing
Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out
Critical (3) Started Unicast Maintenance Ranging - No Response received -
Unicast DSID PSN startup error
No UCDs Received - Timeout
SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;
SYNC Timing Synchronization failure - Failed to acquire FEC framing
DHCP WARNING - Non-critical field invalid in response
Honoring MDD; IP provisioning mode = IPv4
Are there docs for these logs?
Thanks!
westerj Please start your own thread. Include screen snips of the logs and cable connections page. Easier to read.
some basic info
https://pickmymodem.com/signal-levels-docsis-3-03-1-cable-modem/