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Forum Discussion
CM600High Speed Cable Modem DOCSIS 3.0
Moved in to my New House installed my Modem and it does not work. I called Cox Comunication they came out inspected my Modem and said it does not work. I am renting from Cox. Does my Modem have a warranty?
1 Reply
Does it power up? If so, try and activate it over the phone and take screenshots of what the logs/admin interface show - post them here. You can bring up the interface by going to http://192.168.100.1/ in your browser.
What ISP did you have before you moved? Did you try resetting modem via small the button on the back of it?
Wondering if your issue is related to this post: https://community.netgear.com/t5/Cable-Modems-Routers/Cable-Modem-CM600-stuck-in-IPv6-mode-how-do-I-get-it-reset/m-p/1213242
Seem in the above post, the previous provider set the modem in "IPv6 Provisioning" mode. I have Cox in Northeast Ohio, my modem shows "IPv4 Provisioning" mode.
