Orbi WiFi 7 RBE973
Reply

Cable modem access

marti81
Follower

Cable modem access

I have a cabel modem that is set up on a network and I cannot access the settings to make changes because the settings are in a profile that is locked and we do not have access to (my father passed away and we are unable to get into his profile on the computer). I need to work on the network, but i am unable to access it. I was wondering if I reset the modem will it reset back to factory and allow me to reset up the network or should i just get a new modem?

Model: C3700|N600 Cable Gateway Docsis 3.0
Message 1 of 2
DarrenM
Sr. NETGEAR Moderator

Re: Cable modem access

Hello marti81

 

Yes if you hold the reset button for 10+ seconds it will go back to default admin/password 

 

DarrenM

Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 2184 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 7