NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Can’t connect to C6230
Bought a C6230 wifi cable modem router but then it sat around for over half a year. Over a month ago I tried to set it up but had trouble connecting it—i think to the internet but don’t entirely remember (was using the app). I had to quit because I ran out of time—I spent at least and hour trying to get it to work but nothing. I do know I got far enough to change the name (SSID I think?) and password. So now I’m trying to set it up again but can’t connect through the app or manually using the router login website. My guess is it’s because I changed the name and password but I’m still trying to set up a “new” modem? But I don’t really know about this kind of stuff so that’s just a guess. I have checked the settings on my phone and they’re all what they’re supposed to be as far as I can tell.
4 Replies
Start back at basics with factory resetting it.
that'll get everything back to default.
then, you need to have your ISP provision it as its a cable modem/router.
did you have them do that?
