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Forum Discussion
gbgnyc
Aug 23, 2021Guide
ISP refuses to update frimware
I have never experienced this before. My ISP will not update the firmware. There must be a workaround? Please help
- Aug 23, 2021
but is it impacting any performance?
Stability?
Many of the modems out there are out of date because of ISP's.
If your not having issues, the firmware/security on the router/pc would be the main focus.
plemans
Aug 23, 2021Guru
There isn't.
If you have the CM700, the firmware is part of their provisioning that they send and they control it.
Its rare to see ISP's update modems or modem/router combo devices because they have to certify it and it costs $.
Are you having an issue that you think an update might fix?
- gbgnycAug 23, 2021Guide
Thanks for the reply. What is the thought process that would suggest to Netgear to create a product that constantly requires updates but not allow the owner to make those updates?
- plemansAug 23, 2021Guru
Its part of the modem cable docsis specs. Its not something netgear controls.
its an industry wide issue with docsis and isn't isolated to netgear.
Its also why we don't usually recommend modem/router combo devices but buying routers seperate so the user can update them.
- gbgnycAug 23, 2021Guide
thanks for the info