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Forum Discussion
gbgnyc
Aug 23, 2021Guide
ISP refuses to update frimware
I have never experienced this before. My ISP will not update the firmware. There must be a workaround? Please help
- Aug 23, 2021
but is it impacting any performance?
Stability?
Many of the modems out there are out of date because of ISP's.
If your not having issues, the firmware/security on the router/pc would be the main focus.
FURRYe38
Aug 23, 2021Guru
So can you give us details on whats wrong or what your experiencing with the modem?
What kind of problems are you experiencing?
FW update may not fix some problems...more details would be helpful.
gbgnyc
Aug 23, 2021Guide
ny firmware is out of date and a new version is available. It appears that only an ISP can update the software. My ISP is calle Margaretville Telecom, they will not support the hardware in any way.
- plemansAug 23, 2021Guru
but is it impacting any performance?
Stability?
Many of the modems out there are out of date because of ISP's.
If your not having issues, the firmware/security on the router/pc would be the main focus.
- gbgnycAug 23, 2021Guide
I try to be up to date on my wifi/router and pc, so I feel that I am good there.
- FURRYe38Aug 23, 2021Guru
If there is no issues with the modem then don't worry about the FW. The ISP won't updated anyways, even if the did update user owned modems, they won't update unless it's something that will fix a problem after everything has been troubleshot or has been fully tested by the ISP first.
Since your ISP doesn't seem to support user owned modems, you seem to out of luck here and will need to use it as is or use one of there modems which they would be responsible for maintaining and updating.